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Licence identification error_Student licence

jkeefer
1-Newbie

Licence identification error_Student licence

Hello guys,

I have a really big Problem. I use Creo 3_student licence at home for study work because our university works with Creo 3 as well.

But when I want to install Creo 3, I get this error message (see figure)  and the status say that the Data - file or the format are invalid.

So I can't install Creo 3 at the moment, but I need it very urgent, because I have a Project for my University.

So what can I do?

Thanks in advance!

Kind regards,

Jan

6 REPLIES 6

Hi,

check content of license file, especially MAC address of network card.

MH


Martin Hanák

Hi,

Thanks for your answer!

And than? What should I do?

At the moment Creo is still not working =(

Kind regards!

Hi,

if you are not able to verify validity of your license file, you can upload it and I can do the check for you. Use How to Attach a File to a Discussion Reply procedure to upload the file.

Also you can email you request to -

-OR-

enter your request on http://support.ptc.com/appserver/support/academic_case_logger/academic_case_logger.jsp

Unfortunately response time is unpredictable.

MH


Martin Hanák

Hi,

i have just this code BK400407EDSTUDENTUNICL for the license.

I got this when I made the registration on the PTC - Creo website for studentversion.

Can you check this for me? Or can you give me another advise?

Thank you a lot!

Hi,

during installation the license file was downloaded and saved on your PC (path to the file is visible on following picture). You need to check its contents. I can check license file if you upload it (How to Attach a File to a Discussion Reply).

licfile.png

MH


Martin Hanák

did you ever figure out what to do???? ive been trying to put in that same code for 5 hours now and it wont let me. i need to do this project by monday and need this on my home computer. any help would be great!

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