https://www.ptcusercommunity.com/t5/PTC-Education-Forum/Unable-to-download-Creo-Parametric-Trial-software-getting-an/m-p/732357#M12119 <P><STRONG>Issue:</STRONG></P> <P>Unable to download Creo Parametric Trial software, getting an error <STRONG>"Improper access"</STRONG></P> <P>&nbsp;</P> <P><STRONG>Reasons/Causes: - </STRONG></P> <UL class="lia-list-style-type-circle"> <LI>Browser cache and cookies restricting the Creo Parametric Trial download<STRONG><BR /></STRONG></LI> </UL> <P><STRONG>Solutions:</STRONG></P> <P><U>Solution1</U><STRONG><BR /></STRONG></P> <UL> <LI>To delete the browser cache and cookies within Internet Explorer refer <STRONG><A href="https://clear-my-cache.com/en/windows/internet-explorer-11.html" target="_self">here</A></STRONG></LI> <LI>To delete the browser cache and cookies within Mozilla Firefox refer <STRONG><A href="https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox" target="_blank" rel="noopener">here</A></STRONG></LI> <LI>To delete the browser cache and cookies within Google Chrome refer below steps <UL> <LI>Open <STRONG>Google</STRONG> <STRONG>Chrome</STRONG> &gt; At the top right click <STRONG>More Tools </STRONG>and<STRONG> Clear browsing data</STRONG></LI> <LI>At the top, choose a <STRONG>time range</STRONG>. To delete everything, select <STRONG>All time</STRONG>.</LI> <LI>Next to "<STRONG>Cookies and other site data</STRONG>" and "<STRONG>Cached images and files</STRONG>," check the <STRONG>Boxes</STRONG>.</LI> <LI>Click <STRONG>Clear data.&nbsp;&nbsp;</STRONG></LI> </UL> </LI> </UL> <P><STRONG><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="a.jpg" style="width: 817px;"><img src="https://www.ptcusercommunity.com/t5/image/serverpage/image-id/42400i086444EC6658001C/image-size/large?v=v2&amp;px=999" role="button" title="a.jpg" alt="a.jpg" /></span></STRONG></P> <P>&nbsp;</P> <P><U>Solution 2: -</U></P> <UL> <LI>Use a different web browser to download.</LI> </UL> <P><STRONG>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </STRONG></P> Thu, 03 Jun 2021 20:21:46 GMT Harry_Seth 2021-06-03T20:21:46Z https://www.ptcusercommunity.com/t5/PTC-Education-Forum/Unable-to-download-Creo-Parametric-Trial-software-getting-an/m-p/732357#M12119 <P><STRONG>Issue:</STRONG></P> <P>Unable to download Creo Parametric Trial software, getting an error <STRONG>"Improper access"</STRONG></P> <P>&nbsp;</P> <P><STRONG>Reasons/Causes: - </STRONG></P> <UL class="lia-list-style-type-circle"> <LI>Browser cache and cookies restricting the Creo Parametric Trial download<STRONG><BR /></STRONG></LI> </UL> <P><STRONG>Solutions:</STRONG></P> <P><U>Solution1</U><STRONG><BR /></STRONG></P> <UL> <LI>To delete the browser cache and cookies within Internet Explorer refer <STRONG><A href="https://clear-my-cache.com/en/windows/internet-explorer-11.html" target="_self">here</A></STRONG></LI> <LI>To delete the browser cache and cookies within Mozilla Firefox refer <STRONG><A href="https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox" target="_blank" rel="noopener">here</A></STRONG></LI> <LI>To delete the browser cache and cookies within Google Chrome refer below steps <UL> <LI>Open <STRONG>Google</STRONG> <STRONG>Chrome</STRONG> &gt; At the top right click <STRONG>More Tools </STRONG>and<STRONG> Clear browsing data</STRONG></LI> <LI>At the top, choose a <STRONG>time range</STRONG>. To delete everything, select <STRONG>All time</STRONG>.</LI> <LI>Next to "<STRONG>Cookies and other site data</STRONG>" and "<STRONG>Cached images and files</STRONG>," check the <STRONG>Boxes</STRONG>.</LI> <LI>Click <STRONG>Clear data.&nbsp;&nbsp;</STRONG></LI> </UL> </LI> </UL> <P><STRONG><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="a.jpg" style="width: 817px;"><img src="https://www.ptcusercommunity.com/t5/image/serverpage/image-id/42400i086444EC6658001C/image-size/large?v=v2&amp;px=999" role="button" title="a.jpg" alt="a.jpg" /></span></STRONG></P> <P>&nbsp;</P> <P><U>Solution 2: -</U></P> <UL> <LI>Use a different web browser to download.</LI> </UL> <P><STRONG>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </STRONG></P> Thu, 03 Jun 2021 20:21:46 GMT https://www.ptcusercommunity.com/t5/PTC-Education-Forum/Unable-to-download-Creo-Parametric-Trial-software-getting-an/m-p/732357#M12119 Harry_Seth 2021-06-03T20:21:46Z