topic Re: Creo student version not runnig after installation in PTC Education Forum

Re: Creo student version not runnig after installation

SP_10066017 — Mon, 04 Oct 2021 10:23:00 GMT

As per this thread - Same problem

i5 4th generation

8gb ram

Windows 10pro 64

1tb hard disk

Intel, Amd Radeon graphics

👉Creo version is 7.0.2.0 Student version

After complete installation finish. When I click on creo parametric nothing is happen! 😔

Please help me.

NOTE 👉When installation was completed creo parametric shows 👉installed with warnings ⚠️

Re: Creo student version not runnig after installation

VladimirN — Sat, 02 Oct 2021 14:44:18 GMT

Read this tip: https://community.ptc.com/t5/PTC-Education-Forum/Unable-to-launch-Creo-Trial-from-the-PTC-Creo-Player-Icon/m-p/732329#M12116

Re: Creo student version not runnig after installation

MartinHanak — Tue, 05 Oct 2021 05:16:50 GMT

@SP_10066017 wrote:

As per this thread - Same problem

i5 4th generation

8gb ram

Windows 10pro 64

1tb hard disk

Intel, Amd Radeon graphics

👉Creo version is 7.0.2.0 Student version

After complete installation finish. When I click on creo parametric nothing is happen! 😔

Please help me.

NOTE 👉When installation was completed creo parametric shows 👉installed with warnings ⚠️

Hi,

modify Creo startup shortcut to contain -g:win32_gdi parameter

Example:

"E:\PTC\Creo7_020\Creo 7.0.2.0\Parametric\bin\parametric.exe" -g:win32_gdi

Re: Creo student version not runnig after installation

SP_10066017 — Wed, 06 Oct 2021 07:27:33 GMT

Now I have installed Creo 8.0 in same system it is successfully installed .

But it running very slowly. When I click on anywhere it freezing/hang (pop-up shows creo student versionis not responding) at every 5-6 seconds.

(Not responding)

.................................. (Not responding )!

Re: Creo student version not runnig after installation

MartinHanak — Wed, 06 Oct 2021 07:33:06 GMT

@SP_10066017 wrote:

Now I have installed Creo 8.0 in same system it is successfully installed .

But it running very slowly. When I click on anywhere it freezing/hang (pop-up shows creo student versionis not responding) at every 5-6 seconds.

(Not responding)

(Not responding)

(Not responding)

.

.

.

.

.

.

.

.

.

.................................. (Not responding )!

Hi,

open config.pro file in Notepad and add following lines at the end of the file.

enable_3dmodelspace_browser_tab no

enable_partcommunity_tab no

enable_resource_browser_tab no

web_browser_homepage about:blank

NOTE: config.pro file in my installation is located in E:\PTC\Creo8_000\Creo 8.0.0.0\Common Files\text

Re: Creo student version not runnig after installation

SP_10066017 — Wed, 06 Oct 2021 14:15:08 GMT

nothing is happned....😔 see in the second image at the top ( Not Responding)

Re: Creo student version not runnig after installation

MartinHanak — Wed, 06 Oct 2021 14:28:04 GMT

Hi,

I am sorry I have not any other advice.

Re: Creo student version not runnig after installation

SP_10066017 — Wed, 06 Oct 2021 14:52:24 GMT

what next......?

Re: Creo student version not runnig after installation

MartinHanak — Fri, 08 Oct 2021 07:54:08 GMT

@SP_10066017 wrote:

what next......?

Hi,

modify Creo startup shortcut to contain -g:win32_gdi parameter

Example:

"E:\PTC\Creo7_020\Creo 7.0.2.0\Parametric\bin\parametric.exe" -g:win32_gdi

Re: Creo student version not runnig after installation

VladimirN — Fri, 08 Oct 2021 08:11:42 GMT

You can try the below steps and see if that helps you resolve the issue:

Try to run the application as Administrator;
Update Graphic Card drivers;
Reboot OS;
Add windows firewall exception for the following Programs - https://www.veritas.com/support/en_US/article.100027250
1. nmsd.exe<Creo_loadpoint>\CommonFiles\<Datecode>\platform_type\nms
2. xtop.exe<Creo_loadpoint>\CommonFiles\<Datecode>\platform_type\obj
3. pro_comm_msg.exe<Creo_loadpoint>\CommonFiles\<Datecode>\platform_type\obj
4. parametric.exe<Creo_loadpoint>\Parametric\bin

Re: Creo student version not runnig after installation

SP_10066017 — Thu, 14 Oct 2021 10:07:41 GMT

My problem is solved. and I want to give you a bonus tip.

after many many tries........... When I opened my Settings, I noticed that there were a lot of updates pending on my laptop. Then I downloaded and installed all the pending updates, a miracle happened after all the updates, my creo software started running very smoothly, and I was very happy to see it.
You can give this tip to anyone because this tip is very useful and very accurate.😊