topic Re: cant install or open creo 7 student in PTC Education Forum

cant install or open creo 7 student

CR_9352367 — Sat, 24 Dec 2022 13:36:05 GMT

hello,

when i tried to open creo nothing happened, neither as admin, in the taskbar or as a shortcut. Waiting didn't help either and nothing was visible in the task manager either. the wheel next to the mouse pointer opened briefly but then disappeared again shortly afterwards.

now i have completely uninstalled creo and wanted to install it again, but now the setup.exe file cannot be opened after extracting it. the wheel next to the mouse pointer appears briefly again, but then disappears again immediately.
If you run it twice in quick succession as an administrator, an error message appears that the program must first be closed. setup.exe does not work even after restarting several times.

my setup: win 11 laptop with enough power to run creo 7 because i recently designed with creo but from one day to the next creo would not start anymore

Re: cant install or open creo 7 student

MartinHanak — Mon, 26 Dec 2022 11:29:26 GMT

Hi,

on your picture, the path to directory where setup.exe is located is not visible. Please show the path.

Re: cant install or open creo 7 student

CR_9352367 — Mon, 26 Dec 2022 17:15:00 GMT

Re: cant install or open creo 7 student

MartinHanak — Tue, 27 Dec 2022 06:58:36 GMT

Hi,

my suggestion:

create C:\tmp\CREOinstall directory
move the contents of MED* directory into C:\tmp\CREOinstall directory
select setup.exe, press right mouse button and use Run as administrator command

Re: cant install or open creo 7 student

SR_13937040 — Fri, 13 Mar 2026 16:23:09 GMT

problam not soilve