topic Re: CREO Parametric 11.0.0.0 Student (Educational) license expired in PTC Education Forum

CREO Parametric 11.0.0.0 Student (Educational) license expired

YHAdesign — Mon, 11 Aug 2025 10:28:14 GMT

Hello,

My CREO student version 11.0.0.0 license expired yesterday 10th of august 2025.

I don't know how to renew it, I am in a big trouble now, as I was working on a large personal modeling project since more than on year...

Could someone help me ?

Re: CREO Parametric 11.0.0.0 Student (Educational) license expired

MartinHanak — Mon, 11 Aug 2025 10:44:40 GMT

Hi,

remove invalid license file from C:\ProgramData\PTC\Licensing directory
run reconfigure.exe from CREO11\Parametric\bin directory

You can also request license file via email. Please read https://community.ptc.com/t5/PTC-Education-Forum/Creo-Parametric-9-0-Student-Edition-Licence-error/m-p/897846 discussion.

Re: CREO Parametric 11.0.0.0 Student (Educational) license expired

YHAdesign — Mon, 11 Aug 2025 12:24:57 GMT

Hi Martin,

Thank you for your message. I removed all expired license files form the C:\ProgramData\Parametric\bin directory as suggested. Then I ran the reconfigure.exe file. A window opened where the only selectable option is "Reconfiguration of licenses in an existing installation". Then I click Next, a new window opens where I can select "I have no license" . Another windows opens on PTC eSupport, but it fails with the following message :

Access Denied - Insufficient Privileges

Your web account does not hold the following required privileges to access the application:

Lic. Mgt. Licensing

Re: CREO Parametric 11.0.0.0 Student (Educational) license expired

MartinHanak — Mon, 11 Aug 2025 13:04:07 GMT

Hi,

I do not know what is going on. Please send e-mail request, as mentioned in previous reply.

Re: CREO Parametric 11.0.0.0 Student (Educational) license expired

YHAdesign — Mon, 11 Aug 2025 20:08:21 GMT

Hi,

I finally found the way to reinstate my educational CREO Parametric license ! So I give the solution to my own qustion 😉

Simply reinstall the software using this installation guide :

https://apps.ptc.com/schools/references/install_creo11_unistudent_standard.pdf

Yves