topic Re: account license problem in Mathcad

account license problem

KK_9462792 — Thu, 15 Apr 2021 12:31:51 GMT

Greetings!

My license has expired, now I´m trying to change my account because I need it for school, but I don´t now how to do it. Can someone help me please? I tried to expand my license but that didn`t work, that`s why I´m trying to change the account.

Re: account license problem

slangley — Wed, 28 Apr 2021 13:32:09 GMT

Hi @KK_9462792

Which product are you using?

Regards.

--Sharon

Re: account license problem

SP_3805324 — Wed, 19 May 2021 14:56:42 GMT

Seems impossible to transfer my MC15 to a new computer and wake the license. The old computer is not in order and can´not be used. What to do, I need the program.

Re: account license problem

Werner_E — Fri, 21 May 2021 22:38:25 GMT

Guess that instead of posting to the forum here (which is mainly about the USAGE of Mathcad) you should rather contact PTC support to help you transferring the licence from one computer to another

Re: account license problem

SteenGroðe — Sun, 30 May 2021 06:41:33 GMT

What is your email so I can write you in private?