topic Re: Error Converting file from version 15 to Prime 8 in Mathcad

Error Converting file from version 15 to Prime 8

RS_10598436 — Wed, 22 Feb 2023 18:03:19 GMT

Conversion process comes with 'FAILED'

LucMeekes — Wed, 22 Feb 2023 18:46:38 GMT

Correct (that is, I checked the Case 1 file) comes with fail, and no clue as to why.

Contact PTC customer support.

Success!
Luc

RS_10598436 — Wed, 22 Feb 2023 19:10:50 GMT

Thank you for your quick look at this issue.

Will contact PTC Support as you suggest.

rgunwaldsen — Wed, 22 Feb 2023 20:24:39 GMT

Don't know why, but I think I could convert "Case 1" by

1. using Cntrl/A to select entire worksheet

2. past into a new worksheet

3. converting the copied worksheet.

Haven't a clue why this seems to work, but conversion of original fails.

Werner_E — Wed, 22 Feb 2023 21:44:25 GMT

As far as I remember we already have discussed this problem in the past here in the forum.

The conversion fails because of the hash (#) in the file name. The converter seems to be unable to write files with that character in the name.

So rename the files avoiding the character # and the conversion should work OK.

EDIT: Just found the old thread

I would have thought that was considerably longer ago.

Nevertheless, I think this is a bug and if you feel like it, you can report it to PTC support.

RS_10598436 — Wed, 22 Feb 2023 21:45:50 GMT

Thank you!

It worked like a charm.