https://www.ptcusercommunity.com/t5/PTC-eSupport-Help-Discussions/Errors-on-some-eSupport-tools-today/m-p/798468#M3176 <P>Our Systems Team detected, and has been working to resolve an intermittent connectivity issue between our web application servers and back end CRM system today.&nbsp;</P> <P>These are the issues/errors we're aware of:</P> <UL> <LI>"Error object:object" when&nbsp; interacting with the Case Viewer</LI> <LI>List of Products incomplete when attempting to open a case&nbsp;&nbsp;</LI> </UL> <P>Most times, a refresh will allow users to continue.</P> <P>We have a fix ready to go live, and plan to push to production on <STRONG>Thursday May 26th</STRONG>.&nbsp;</P> <P>In case you were affected, please accept our apologies for the inconvenience,&nbsp;</P> <P>&nbsp;</P> <P>Best regards,&nbsp;</P> <P>Peter.</P> Wed, 25 May 2022 20:46:15 GMT PeterCase 2022-05-25T20:46:15Z https://www.ptcusercommunity.com/t5/PTC-eSupport-Help-Discussions/Errors-on-some-eSupport-tools-today/m-p/798468#M3176 <P>Our Systems Team detected, and has been working to resolve an intermittent connectivity issue between our web application servers and back end CRM system today.&nbsp;</P> <P>These are the issues/errors we're aware of:</P> <UL> <LI>"Error object:object" when&nbsp; interacting with the Case Viewer</LI> <LI>List of Products incomplete when attempting to open a case&nbsp;&nbsp;</LI> </UL> <P>Most times, a refresh will allow users to continue.</P> <P>We have a fix ready to go live, and plan to push to production on <STRONG>Thursday May 26th</STRONG>.&nbsp;</P> <P>In case you were affected, please accept our apologies for the inconvenience,&nbsp;</P> <P>&nbsp;</P> <P>Best regards,&nbsp;</P> <P>Peter.</P> Wed, 25 May 2022 20:46:15 GMT https://www.ptcusercommunity.com/t5/PTC-eSupport-Help-Discussions/Errors-on-some-eSupport-tools-today/m-p/798468#M3176 PeterCase 2022-05-25T20:46:15Z