topic PTC enews: unsubscribe doesn't work for me in PTC eSupport Help Discussions

PTC enews: unsubscribe doesn't work for me

Rocko — Tue, 14 Feb 2023 18:38:51 GMT

I want to unsubscribe to some articles, but the "unsubscribe selected" button doesn't seem to do anything. Can anyone check or confirm? I've tried Firefox and Chrome.

Thanks!

Re: PTC enews: unsubscribe doesn't work for me

Jenny — Wed, 15 Feb 2023 02:59:09 GMT

@Rocko Thanks for coming to us with this issue report. We are looking into it and will get back to you soon once this is addressed.

Re: PTC enews: unsubscribe doesn't work for me

Jenny — Fri, 17 Feb 2023 08:29:57 GMT

@Rocko This is to let you know that the "unsubscribe" functionality is back to normal. You should be able to unsubscribe from "Articles by Product".

Thank you for the patience!

Re: PTC enews: unsubscribe doesn't work for me

Rocko — Fri, 17 Feb 2023 08:57:33 GMT

Thanks @Jenny I confirm it's working for me now.