https://www.ptcusercommunity.com/t5/PTC-eSupport-Help-Discussions/Access-Denied-Insufficient-Privileges/m-p/1050102#M3819 <P>I am unable to access , with message&nbsp;Access Denied - Insufficient Privileges and a message redirecting me here to&nbsp;<A href="https://community.ptc.com/t5/PTC-eSupport-Help-Discussions/bd-p/PTCeSupportHelpDiscussions" target="_blank" rel="noopener">https://community.ptc.com/t5/PTC-eSupport-Help-Discussions/bd-p/PTCeSupportHelpDiscussions</A></P><P>&nbsp;</P><P>Can you help? I need access in order to renew our Thingworx licenses.</P> Wed, 07 Jan 2026 11:53:28 GMT BK_9927669 2026-01-07T11:53:28Z https://www.ptcusercommunity.com/t5/PTC-eSupport-Help-Discussions/Access-Denied-Insufficient-Privileges/m-p/1050102#M3819 <P>I am unable to access , with message&nbsp;Access Denied - Insufficient Privileges and a message redirecting me here to&nbsp;<A href="https://community.ptc.com/t5/PTC-eSupport-Help-Discussions/bd-p/PTCeSupportHelpDiscussions" target="_blank" rel="noopener">https://community.ptc.com/t5/PTC-eSupport-Help-Discussions/bd-p/PTCeSupportHelpDiscussions</A></P><P>&nbsp;</P><P>Can you help? I need access in order to renew our Thingworx licenses.</P> Wed, 07 Jan 2026 11:53:28 GMT https://www.ptcusercommunity.com/t5/PTC-eSupport-Help-Discussions/Access-Denied-Insufficient-Privileges/m-p/1050102#M3819 BK_9927669 2026-01-07T11:53:28Z https://www.ptcusercommunity.com/t5/PTC-eSupport-Help-Discussions/Access-Denied-Insufficient-Privileges/m-p/1050103#M3820 <P>Trying to access&nbsp;<A href="https://support.ptc.com/apps/business_support/auth/ssl/assistant?&amp;msg=1" target="_blank">https://support.ptc.com/apps/business_support/auth/ssl/assistant?&amp;msg=1</A></P> Wed, 07 Jan 2026 11:54:23 GMT https://www.ptcusercommunity.com/t5/PTC-eSupport-Help-Discussions/Access-Denied-Insufficient-Privileges/m-p/1050103#M3820 BK_9927669 2026-01-07T11:54:23Z https://www.ptcusercommunity.com/t5/PTC-eSupport-Help-Discussions/Access-Denied-Insufficient-Privileges/m-p/1050105#M3821 <P>Hi&nbsp;<a href="https://www.ptcusercommunity.com/t5/user/viewprofilepage/user-id/434629">@BK_9927669</a>&nbsp;,&nbsp;</P> <P>Our records show that your account was not yet verified. We've just resent the verification email to the email address you used to register with us.&nbsp;</P> <P>Please follow the instructions in that email and let us know in case of any further issue with access to the My PTC Assistant.</P> <P>Many thanks,&nbsp;</P> <P>Peter.&nbsp;</P> Wed, 07 Jan 2026 11:59:34 GMT https://www.ptcusercommunity.com/t5/PTC-eSupport-Help-Discussions/Access-Denied-Insufficient-Privileges/m-p/1050105#M3821 PeterCase 2026-01-07T11:59:34Z https://www.ptcusercommunity.com/t5/PTC-eSupport-Help-Discussions/Access-Denied-Insufficient-Privileges/m-p/1051182#M3822 <P>Thank you. I'm all set now</P> Fri, 16 Jan 2026 11:46:49 GMT https://www.ptcusercommunity.com/t5/PTC-eSupport-Help-Discussions/Access-Denied-Insufficient-Privileges/m-p/1051182#M3822 BK_9927669 2026-01-16T11:46:49Z