topic Re: Navigating PTC Support for PDM Essentials in Windchill

Navigating PTC Support for PDM Essentials

PS_9475867 — Fri, 25 Feb 2022 19:05:06 GMT

I see how to select PDM Essentials and software version on the PTC Support website but it appears to be showing information that is not applicable to PDM Essentials. Specifically, the Assembly Mode attribute is not required to be defined when creating a new part. How do I filter out all PDMLink and non-PDM Essentials information, or where can I go to get information only on PDM Essentials?

Re: Navigating PTC Support for PDM Essentials

BenLoosli — Fri, 25 Feb 2022 21:14:37 GMT

PDM Essentials is a dead product, support ended at the end of January.

Article - CS329409 - FAQ: PDM Essentials retirement (ptc.com)

Re: Navigating PTC Support for PDM Essentials

PS_9475867 — Wed, 02 Mar 2022 16:22:14 GMT

Is a bug or mistake on that website that allows me to select PDM Essentials and v11.0 and that all support has been removed already?

Re: Navigating PTC Support for PDM Essentials

Jaime_Lee — Tue, 08 Mar 2022 14:59:05 GMT

Hi @PS_9475867 I checked in with Technical Support Management and there is no process for updating documentation for end of life or retired products so creating a filter for just PDM Essentials is not part of the current plan.

Since you aren't finding what you need in the knowledge base, can you post a new question related to "Assembly Mode attribute is not required to be defined when creating a new part?" maybe someone in the community has experienced this before and can help.