topic Re: Cannot Log Into Windchill in Windchill https://www.ptcusercommunity.com/t5/Windchill/Cannot-Log-Into-Windchill/m-p/965221#M81625 <P>Start with the httpserver error.log.</P><P>Site &gt; utilities &gt; server status &gt; monitoring &gt; log file viewer. tick&nbsp;<SPAN>wt.webserver.logs.dir and click ok, then you should see an error.log and access.log at least</SPAN></P> Tue, 06 Aug 2024 10:30:59 GMT rhart 2024-08-06T10:30:59Z Cannot Log Into Windchill https://www.ptcusercommunity.com/t5/Windchill/Cannot-Log-Into-Windchill/m-p/965216#M81623 <P>We have one person that can only access Windchill part of the time, when no one else in the Engineering group has an issue. The IT group has no clue, and we have tried almost everything. He tries to log in and the local access sign in just keeps popping back up. Any ideas or where we can see log in errors or rejection?&nbsp;</P> Tue, 06 Aug 2024 10:16:50 GMT https://www.ptcusercommunity.com/t5/Windchill/Cannot-Log-Into-Windchill/m-p/965216#M81623 ScottJohnson 2024-08-06T10:16:50Z Re: Cannot Log Into Windchill https://www.ptcusercommunity.com/t5/Windchill/Cannot-Log-Into-Windchill/m-p/965221#M81625 <P>Start with the httpserver error.log.</P><P>Site &gt; utilities &gt; server status &gt; monitoring &gt; log file viewer. tick&nbsp;<SPAN>wt.webserver.logs.dir and click ok, then you should see an error.log and access.log at least</SPAN></P> Tue, 06 Aug 2024 10:30:59 GMT https://www.ptcusercommunity.com/t5/Windchill/Cannot-Log-Into-Windchill/m-p/965221#M81625 rhart 2024-08-06T10:30:59Z Re: Cannot Log Into Windchill https://www.ptcusercommunity.com/t5/Windchill/Cannot-Log-Into-Windchill/m-p/965227#M81626 <P>What can I look for at the lower level?</P> Tue, 06 Aug 2024 10:42:10 GMT https://www.ptcusercommunity.com/t5/Windchill/Cannot-Log-Into-Windchill/m-p/965227#M81626 ScottJohnson 2024-08-06T10:42:10Z