topic Re: Overdue Notification email for the change object in Windchill

Overdue Notification email for the change object

BikrantS — Mon, 21 Oct 2024 18:03:40 GMT

I want to setup automatic email notification to the Creator of the change object when a it becomes overdue. I want utilize an attribute Need_Date which we are filling during the chanage object creation.

Re: Overdue Notification email for the change object

Hari_Vara — Tue, 22 Oct 2024 07:02:09 GMT

Hi,

You need to set it up in the WorkFlow using a timer robot that counts down and sends notification to the "Creator" of the Change Object. Please look in to OOTB need date , for eg. for change Task objects ,this attribute is already there and system sends notification to the task assignee using the same timer robot, Study it and implement in your object.

Cheers

Hari

Re: Overdue Notification email for the change object

BikrantS — Tue, 22 Oct 2024 07:08:12 GMT

Hello @Hari_Vara ,

Thanks for the hint.

Please could you also share some support article links if you have or any additional info.

Really appreciate your help.

Regards

Bikrant

Re: Overdue Notification email for the change object

avillanueva — Tue, 22 Oct 2024 11:30:04 GMT

https://support.ptc.com/help/wnc/r12.0.2.0/en/#page/Windchill_Help_Center%2FWFRobotsAbout.html%23

Re: Overdue Notification email for the change object

anursingh — Mon, 28 Oct 2024 20:46:27 GMT

Hi @BikrantS,

I wanted to see if you got the help you needed.

If so, please mark the appropriate reply as the Accepted Solution. It will help other members who may have the same question.
Of course, if you have more to share on your issue, please pursue the conversation.

Thanks,
Anurag

Re: Overdue Notification email for the change object

BikrantS — Thu, 31 Oct 2024 06:41:18 GMT

Hi @anursingh ,

Thanks for reaching out.

I am still trying to figure out a solution for this requirement.

Regards

Bikrant