topic Re: Recurring 'Can't find reference post processor' Error in BGMS Logs When Creating Representation in Windchill

Recurring 'Can't find reference post processor' Error in BGMS Logs When Creating Representation via

EY_12187085 — Wed, 23 Jul 2025 10:02:17 GMT

Version: Windchill 13.0

Use Case: When trying to create a new representation in Windchill SIM using Arbortext Publishing Engine, I continuously receive the "Can't find reference post processor" error in the BGMS logs, and the book output cannot be generated.

Description:

I reviewed the PE logs and observed some Java-related errors. Subsequently, I removed the APTJAVAVMPATH environment variable and used javaselect.exe to define the correct path.

For the "Can't find reference processor" error, I updated the stylesheets.

I did not encounter any errors in PE Interactive.

I also tried publishing a few different books with different stylesheet files, and I didn’t encounter any issues.

Re: Recurring 'Can't find reference post processor' Error in BGMS Logs When Creating Representation

Marco_Tosin — Wed, 23 Jul 2025 10:07:05 GMT

Have you already read this KB article?

https://www.ptc.com/en/support/article/CS437660

Re: Recurring 'Can't find reference post processor' Error in BGMS Logs When Creating Representati...

Catalina — Wed, 30 Jul 2025 11:25:55 GMT

Hi @EY_12187085,

I wanted to see if you got the help you needed.

If so, please mark the appropriate reply as the Accepted Solution or please feel free to detail in a reply what has helped you and mark it as the Accepted Solution. It will help other members who may have the same question.

Of course, if you have more to share on your issue, please pursue the conversation.

Thanks,

Re: Recurring 'Can't find reference post processor' Error in BGMS Logs When Creating Representation

EY_12187085 — Fri, 01 Aug 2025 09:56:26 GMT

Thank you for your response, dear Marco. I tried the article, but my style sheets are still not updating on the PE, and I continue to receive the same error. After the style sheets are updated, should I remove the .bak files from the same location?