topic Re: Cannot Create Change Notice in Windchill

Cannot Create Change Notice

BrianToussaint — Thu, 14 Aug 2025 17:28:31 GMT

Version: Windchill 12.1

Use Case: I have two roles, RoleA and RoleB that should be able to create change notices. RoleA can but RoleB cannot.

Description:

The policies for the two roles are the same for Change Notice and Change Task. The roles are also both part of the Change Notice Team and Change Activity Team templates. The roles are part of the Product that CNs are being created in. When I look at the CN folder permissions, RoleA has Create where RoleB does not. What could I be missing?

Re: Cannot Create Change Notice

RandyJones — Thu, 14 Aug 2025 19:21:20 GMT

Make sure users assigned to RoleB have a Windchill Base or better license.

Re: Cannot Create Change Notice

BrianToussaint — Thu, 14 Aug 2025 19:23:37 GMT

@RandyJones the user does have a Windchill Base license.

Re: Cannot Create Change Notice

avillanueva — Thu, 14 Aug 2025 20:09:21 GMT

Can you validate in the Policy Administration by looking at the "View Access Control Lists" tool. Do both roles exactly match? Are you seeing actions missing or greyed out for the role that is denied access? screen shots?

Re: Cannot Create Change Notice

BrianToussaint — Fri, 15 Aug 2025 12:30:07 GMT

@avillanueva Here are the ACLs. We use a custom interface for creating CNs. Design Engineer can but Packaging Engineer cannot.

Re: Cannot Create Change Notice

joe_morton — Fri, 15 Aug 2025 13:46:33 GMT

Can Packaging Engineer create CNs through the standard interface? Maybe it's something in the customization

Re: Cannot Create Change Notice

BrianToussaint — Fri, 15 Aug 2025 14:09:09 GMT

@joe_morton I will have to test that out. I have to go back in and find the menu to unhide that selection. I'll reply back after I check that out.

Re: Cannot Create Change Notice

BrianToussaint — Fri, 15 Aug 2025 19:23:39 GMT

@joe_morton after getting it setup to do manually, I found that it is the customization. Now just to figure out what in the customization is causing this. Both roles are in the teams for the Product and the Change Notice Team template.

Re: Cannot Create Change Notice

BrianToussaint — Fri, 26 Sep 2025 15:21:40 GMT

@avillanueva, I found that under Private-->System, that you have to set Team permissions there to Read, Modify. It had been so long since I had done that for the other group, that I forgot.