topic Re: View Rule Conflicts Hyperlink missing on task and to be enabled in Windchill Customization

View Rule Conflicts Hyperlink missing on task and to be enabled

aachanta — Fri, 15 Mar 2024 14:18:11 GMT

Hi All,

Can someone please tell me how to get the View Rule Conflicts to hyperlink to be enabled on a task so that the user can click on it and see the error and fix the same?

Please find a sample screenshot below

This is required for Windchill 11.0 M030

So kindly let me know if any leads are there.

Re: View Rule Conflicts Hyperlink missing on task and to be enabled

aachanta — Fri, 26 Mar 2021 14:15:26 GMT

Hi All,

Any leads on how to get the View Rules Conflict link added to any task ?

Re: View Rule Conflicts Hyperlink missing on task and to be enabled

TomU — Fri, 26 Mar 2021 15:00:56 GMT

You shouldn't have to do anything to add them. They are already built into the out of the box native task form templates and can be seen in the promotion request approval process.

Re: View Rule Conflicts Hyperlink missing on task and to be enabled

aachanta — Sat, 27 Mar 2021 08:28:35 GMT

Hi Tom,

I do have exactly the same values in the Resolve Business Rules Conflict activity. But still, it is not showing VIEW RULES CONFLICT?

I checked three workflows one the OOTB and the other two custom promotion request workflows wherein in all the cases the Template Format is JSP and Template Name is Default. The variables are also the same as mentioned in the screenshot. But then the View Rules Conflict is appearing in the OOTB and in only one custom workflow and not in another custom workflow. There are no custom task form templates wherein all the workflows be it both OOTB or custom workflows they are using the same native task form template and the view rules conflict link is not being shown in the custom workflow.

The workflow is just custom. But all activities or tasks are out of the box.

Please find the below screenshots of the workflow

Variables are as below

A task generated without View Rules Conflict Hyperlink

Template

So can you please confirm if anything else is missing and that needs to be modified so that the hyperlink appears in the task for the custom workflow's ootb task?

Re: View Rule Conflicts Hyperlink missing on task and to be enabled

aachanta — Sat, 27 Mar 2021 10:35:08 GMT

I also checked the existing JSP files and also default task form template with JSP as a type for the PBO wt.fc.WTObject

But could not find any cases where View Rule Conflicts related to JSP files or javascript files were there.

Also in case if it is not required to look into any existing code please let us know what else can be done to make sure that we enable View Rule Conflicts Hyperlink and as well the error within its popup for this ootb task in a custom workflow.

Re: View Rule Conflicts Hyperlink missing on task and to be enabled

TomU — Mon, 29 Mar 2021 12:46:16 GMT

I'm not sure what else to check. Do you have active support? If so, create a support case and have someone from PTC walk you through the process.

Re: View Rule Conflicts Hyperlink missing on task and to be enabled

BA_9696752 — Tue, 06 Sep 2022 17:24:41 GMT

Hi Aachanta,

I am curious if you found the cause of this issue. I too am seeing this.

Thanks,

Re: View Rule Conflicts Hyperlink missing on task and to be enabled

HelesicPetr — Wed, 07 Sep 2022 11:00:34 GMT

Hi @BA_9696752 and others

I would check the workflow variable if is filled with any value.

The conflict link is not shown if there are empty variables.

If is not filled then some code is missing in a workflow to do so.

If yes, there is another issue and it needs deeper investigation..

PetrH

Re: View Rule Conflicts Hyperlink missing on task and to be enabled

BA_9696752 — Wed, 02 Aug 2023 19:23:31 GMT

Thanks that help

Re: View Rule Conflicts Hyperlink missing on task and to be enabled

Turko — Thu, 11 Sep 2025 15:03:36 GMT

It's worth noting that people experiencing this issue should pay attention to the "Variables" tab of the "Assigned Activity" object. I created a custom workflow from the OOTB "Change Notice Workflow". I was noticing that I had no issues producing the "View Rule Conflicts" link in the task when using the OOTB workflow. However, I was not able to produce it in my custom workflow. After a bit of time, I realized that the values (in the "Initialize Form" and "Copy Into" columns under the "Variables" tab of the "Resolve Release Conflicts" activity) for the "businessRulesResultSet" and "preReleaseConflictsMsg" variables were not the same as what they were set to in the OOTB Change Notice Workflow. I'm not sure why this was the case since I did a "Save As..." of the OOTB workflow to create the custom version. Once I corrected the variables, this resolved my issue.