topic Re: Email notification from windchill using office 365 in Windchill Customization

Email notification from windchill using office 365

Xabfer — Fri, 15 Mar 2024 14:23:23 GMT

Hello,

Is it possible to configure email notification sent from Windchill to email accounts of Office 365, inside our organization? I have been told that it is not possible, but I can believe it.

Re: Email notification from windchill using office 365

Florent — Thu, 11 Jun 2020 01:21:52 GMT

Yes it is, and there is an article for this.

Search on the kb, and you'll find what you search.

There is a small thing to be aware of, the permission to send on behalf on someone else or set Windchill to send email always with the same.

Re: Email notification from windchill using office 365

Xabfer — Thu, 11 Jun 2020 01:42:38 GMT

I have search in the kb, apparently it is not possible

https://community.ptc.com/t5/Windchill/Setup-Windchill-to-send-email-using-Microsoft-Office-365/td-p/127063?art_lang=en&posno=3&q=office%20365%20email&source=search

Re: Email notification from windchill using office 365

Florent — Thu, 11 Jun 2020 13:15:53 GMT

It is possible and it works: CS288408

As I early wrote, make sure the account you're using is able to send "on behalf", otherwise configure Windchill to send notification from the same email address as described in CS10334