topic Re: POST /ProblemReports folder location in Windchill Customization

POST /ProblemReports folder location

Dobi — Wed, 12 Mar 2025 17:58:07 GMT

Version: Windchill 13.0

Use Case: Creating a problem with REST API but can't adjust the folder location in the API body.

Description:

Not sure how to use the syntax perhaps but I tried everything that comes to mind and I'm not getting the expected result.

Here:

Context@odata.bind is the Context (wt.pdmlink.PDMLinkProduct:xxx)

Folder@odata.bind is ... what? I tried putting in versions of "Folders('OR:wt.folder.SubFolder:xxx')"

{ "Name": "", "IssuePriority": { "Value": "" }, "Requester": "", "State": { "Value": "" }, "TypeIcon": { "Path": "" }, "NeedDate": "2025-03-12T17:51:19.836Z", "@odata.type": "", "Context@odata.bind": "", "Folder@odata.bind": "", "Attachments@odata.bind": [ "" ], "CIAffectLinks@odata.bind": [ "" ], "AffectedObjects@odata.bind": [ "" ] }

There are also:

"FolderLocation" and "FolderName"... both seem to do nothing to set the location.

If I want the created problem report to go to a specific folder, what is the correct syntax in the body of the API?

Re: POST /ProblemReports folder location

Fadel — Wed, 26 Mar 2025 08:44:27 GMT

refere to https://www.ptc.com/en/support/article/CS429060 , there is a step to adjust the OIR too :

Sample Request Body:

{
  "Requester": "u1",
  "Category": {
    "Value": "COST_REDUCTION"
  },
  "IssuePriority": {
    "Value": "LOW"
  },
  "NeedDate": "2024-10-07T04:59:28.818Z",
  "Number": "PR002",
  "Description": "desc test",
  "Name": "PR002",
  "DescriptionSummary": "summary test",
  "@odata.type": "",
  "Context@odata.bind": "Containers('OR:wt.pdmlink.PDMLinkProduct:115304')",
  "Folder@odata.bind": "Folders('OR:wt.folder.SubFolder:665511')",
  "Attachments@odata.bind": [
    ""
  ]
}

Comment out the following line from the Problem Report OIR when specifying the folder where the Problem Report is to be created.

<AttrConstraint id="folder.id" algorithm="com.ptc.core.rule.server.impl.GatherAttributeConstraints">
<Value algorithm="com.ptc.core.rule.server.impl.GetServerAssignedConstraint"/>
<!--  <Value algorithm="com.ptc.core.rule.server.impl.GetImmutableConstraint"/> -->
</AttrConstraint>

Re: POST /ProblemReports folder location

Dobi — Wed, 26 Mar 2025 13:25:48 GMT

I did ultimately have a tech support call and the thing that was missing from that support article was the OIR comment.

In my case, I didn't have the folder.id explicitly called out so there was no mechanism to set the folder with APIs. Once I added in the constraint (as you note above, commenting out the immutable portion), it worked as the support article suggests.