https://www.ptcusercommunity.com/t5/Ask-the-Experts-About-the/Product-Licenses-Page-Not-Showing-Products-Installed/m-p/954357#M37 <P>This is a frequently asked question that we receive. It is important to note that PTC was not saving the installation configurations in its previous License Management web tools. Therefore, PTC did not have the data to migrate into the new experience. Once you begin to setup your licensing hosts in the new experience and assign products, the numbers will reflect more accurately. On that note, we encourage you to begin saving your licensing hosts and assigning products now, before you need to regenerate any licenses at time of renewal. Generating a new license file is optional until the current file expires.</P> Tue, 04 Jun 2024 15:22:32 GMT JGENTHNER 2024-06-04T15:22:32Z https://www.ptcusercommunity.com/t5/Ask-the-Experts-About-the/Product-Licenses-Page-Not-Showing-Products-Installed/m-p/954329#M23 <P>Hi, this question just came in on the side.</P> <P>&nbsp;</P> <P>&nbsp;</P> <P><EM><STRONG><SPAN class="ui-provider ed ccf bzt ccg cch cci ccj cck ccl ccm ccn cco ccp ccq ccr ccs cct ccu ccv ccw ccx ccy ccz cda cdb cdc cdd cde cdf cdg cdh cdi cdj cdk cdl">Why might the Product Licenses page indicate that I do not have any products installed?</SPAN></STRONG></EM></P> Tue, 04 Jun 2024 15:04:05 GMT https://www.ptcusercommunity.com/t5/Ask-the-Experts-About-the/Product-Licenses-Page-Not-Showing-Products-Installed/m-p/954329#M23 Jaime_Lee 2024-06-04T15:04:05Z https://www.ptcusercommunity.com/t5/Ask-the-Experts-About-the/Product-Licenses-Page-Not-Showing-Products-Installed/m-p/954332#M25 <P>This tool only shows things that have been configured ***through this app***.&nbsp; Any licenses installed any other way will not show up here.</P> Tue, 04 Jun 2024 15:06:02 GMT https://www.ptcusercommunity.com/t5/Ask-the-Experts-About-the/Product-Licenses-Page-Not-Showing-Products-Installed/m-p/954332#M25 TomU 2024-06-04T15:06:02Z https://www.ptcusercommunity.com/t5/Ask-the-Experts-About-the/Product-Licenses-Page-Not-Showing-Products-Installed/m-p/954357#M37 <P>This is a frequently asked question that we receive. It is important to note that PTC was not saving the installation configurations in its previous License Management web tools. Therefore, PTC did not have the data to migrate into the new experience. Once you begin to setup your licensing hosts in the new experience and assign products, the numbers will reflect more accurately. On that note, we encourage you to begin saving your licensing hosts and assigning products now, before you need to regenerate any licenses at time of renewal. Generating a new license file is optional until the current file expires.</P> Tue, 04 Jun 2024 15:22:32 GMT https://www.ptcusercommunity.com/t5/Ask-the-Experts-About-the/Product-Licenses-Page-Not-Showing-Products-Installed/m-p/954357#M37 JGENTHNER 2024-06-04T15:22:32Z