topic Betreff: Modeling 20.7 freezes after dragging .mi drawing into Annotation in Modeling

Modeling 20.7 freezes after dragging .mi drawing into Annotation

JeffreyPardijs — Tue, 07 Jan 2025 10:51:08 GMT

Hello everyone,

My colleague has a problem with Creo Elements Direct Modeling 20.7.0.0.

When he tries to drag a .mi drawing from the fileexplorer into Annotation he get's a notification that says "checking the data" and the program freezes.

He is the only one in our team that is experiencing this problem.

Opening drawings by using "file - open" does work.

The computer has had a fresh windows 11 installation but the problem still occures.

We work with just the basic version of Creo. So no modelmanager or whatsoever.

Is there anyone that knows how to fix this?

My sincerely.

Re: Modeling 20.7 freezes after dragging .mi drawing into Annotation

vnamboodheri — Fri, 10 Jan 2025 12:17:25 GMT

Hi @JeffreyPardijs,

Thank you for your question.

Your post has not yet received any response. I am replying to raise awareness. Hopefully, another community member will be able to help.

Also, feel free to add any additional information you think might be relevant. It sometimes helps to have screenshots to better understand what you are trying to do.

Regards,

Vivek N
Community Moderation Team.

Betreff: Modeling 20.7 freezes after dragging .mi drawing into Annotation

kurt65 — Fri, 10 Jan 2025 14:00:06 GMT

Hi,

1. Check if a current graphics driver is installed.

2. If you have a notebook with an onboard graphics card, this could be the cause. Use a dedicated graphics card and disable the onboard card.

3. Try using the environment variable GRAPHICS_LIBRARY_GDI=1 (or 0).

Re: Modeling 20.7 freezes after dragging .mi drawing into Annotation

vnamboodheri — Tue, 14 Jan 2025 12:03:42 GMT

Hello @JeffreyPardijs,

It looks like you have a response from a community member. If it helped you solve your question please mark the reply as the Accepted Solution.

Of course, if you have more to share on your issue, please let the Community know so other community members can continue to help you.

Thanks,
Vivek N.
Community Moderation Team.