topic Re: Modeling Express license server in Modeling

Modeling Express license server

mcielok — Thu, 20 May 2021 06:28:25 GMT

Good morning everyone,

the web page providing license keys is off once again.

I wrote to postmaster, do not hope to get answers, but put myself on hold, waiting for it to run.

Should any admin read this, please let know and make the service enhanced.

Thank you

Marco

Re: Modeling Express license server

NP_9920158 — Sat, 22 May 2021 08:18:37 GMT

Hello everybody.

Same problem like Marco, I'm quite new in the PTC Community, but I work every day with Modeling.

I'm stuck with my activities due this licence server problem.

Please fix it.

Thanks in advance.

Nicola

PS: Searching in the web I have seen that this problem is affecting the community of Modeling User's since 2015 (from time to time there was this licence server's problem. Is it the best way to provide a free software. Would not be better to let user download once a package that works standalone?)

Re: Modeling Express license server

TH_3244966 — Sat, 22 May 2021 17:30:14 GMT

Why does FREE software need a **bleep** license anyways? Never understood why PTC can't keep this server running, It's been a constant headache for 6 years now.

FIX IT!

Re: Modeling Express license server

mcielok — Mon, 24 May 2021 06:53:46 GMT

Ciao Nicola,

PTC does not give any sign of reading our posts.

We might quote the page https://www.ptc.com/en/products/creo/elements-direct/modeling-express, that makes think that anyone could base their job upon Express ("perfect for engineers who need a fast, lightweight, and flexible direct 3D CAD system", "Companies needing more 3D design power can easily upgrade" - therefore Companies NOT needing more, should be able to work with Express), but, despite of evidence, I do not expect answers.

It doesn't matter how much we can rail against PTC (and, user TH_3244966, I think it is always good to sign your name🙂😞 they keep on behaving in this sovietic way, with contradictory, unilateral, unjustified decision and no attention to users and workers.

And I am still waiting for them to prove otherwise.

Marco

Re: Modeling Express license server

WT_9945143 — Mon, 24 May 2021 14:36:47 GMT

I can't use my Element express 8.0 too...

Is there problem with the license server? Its down for afew days.

Keep getting error at the activation key.

Re: Modeling Express license server

PH_6688760 — Wed, 26 May 2021 14:04:32 GMT

This still seems to be broken.

Anyone having any luck getting the activation key for Modeling Express?

Can you please fix this PTC?

Re: Modeling Express license server

GregorRožmanec — Thu, 27 May 2021 09:46:54 GMT

This problem really happens often. However, it has not been without a solution for so long.

I'm waiting for what will happen.

Re: Modeling Express license server

GregorRožmanec — Thu, 27 May 2021 09:48:03 GMT

Hello !

This problem really happens often. However, it has not been without a solution for so long.

I'm waiting for what will happen.

Re: Modeling Express license server

kabhonkar — Thu, 27 May 2021 10:24:42 GMT

We apologize for the inconvenience. Our IT department is actively working on the Creo Elements Direct Modeling Express Licensing issue and we will let you know once the issue is resolved.

Re: Modeling Express license server

GregorRožmanec — Thu, 27 May 2021 10:30:44 GMT

Thanks for your reply .

Re: Modeling Express license server

mcielok — Thu, 27 May 2021 12:06:03 GMT

Thank you very much kabhonkar for appearing in the discussion.

Please take heed of the frequent discomforts!

Marco

Re: Modeling Express license server

Jaime_Lee — Thu, 27 May 2021 12:25:21 GMT

Hi, PTC is aware of the issue. We apologize for the inconvenience. Please follow this thread we will update accordingly.

https://community.ptc.com/t5/System-Administration/Creo-Elements-Direct-Modeling-Express-Licensing-Issue/m-p/731091#M105

Re: Modeling Express license server

mcielok — Thu, 27 May 2021 12:47:39 GMT

Thank you Jaime Lee.

Marco

Re: Modeling Express license server

mcielok — Fri, 28 May 2021 06:02:03 GMT

The web page for the Activation keys is reachable again, this morning.

Wish you good work!

Marco

Re: Modeling Express license server

Jaime_Lee — Fri, 28 May 2021 12:41:59 GMT

You are welcome! Truly sorry for the issues you experienced.