topic Re: Viewing the CAD Part in the DPT integration in Codebeamer

Viewing the CAD Part in the DPT integration

rattmice — Mon, 05 Jan 2026 14:58:39 GMT

I have CB 3.1.0.1 integrated with WC 13.2.1 via the DPT integration and from CB I can click on the linked part to see information about it but I don't have the Creo View widget. Am I missing something in the configuration for this to be enabled or perhaps an additional extension to install?

Re: Viewing the CAD Part in the DPT integration

Catalina — Tue, 13 Jan 2026 09:03:18 GMT

Hi @rattmice

Thank you for your question.

Your post appears well documented but has not yet received any response. I am replying to raise awareness. Hopefully, another community member will be able to help.

Also, feel free to add any additional information you think might be relevant. It sometimes helps to have screenshots to better understand what you are trying to do.

Best regards,

Re: Viewing the CAD Part in the DPT integration

rattmice — Tue, 13 Jan 2026 11:01:13 GMT

This is controlled by the PreviewConfig.basicPreview setting in the application configuration. When this is set to true you get a limited view of the Windchill data. Setting to false solved the issue. This setting does not appear to be present in Codebeamer 3.2.

"PreviewConfig": { "basicPreview": true, "height": 550, "width": 710 }