topic Re: Firefox does not load API wizard Correctly in Customization

Firefox does not load API wizard Correctly

Ben_C — Tue, 21 Jan 2025 11:58:56 GMT

Hi,

When loading the index file file in Firefox (version 134.0.1):

///<Creo 11 install.>/Common%20Files/protoolkit/protkdoc/manual0/loadApiWizard.html

The tree section loads, but selecting any link on the tree does not bring up the page in the main window, it only leaves it blank:

I am able to open to open a link in a new tab which works fine (but only opens the function page, so the tree is gone)

It has previously worked.

It also works in Edge and Chrome.

Obviously not a major concern, but quite inconvenient.

I wonder if anyone has experienced this also or know how to resolve?

Thanks

MartinHanak — Tue, 21 Jan 2025 14:28:02 GMT

Hi,

my suggestion ... report the problem to PTC Support.

GabrielZaha — Wed, 29 Jan 2025 17:33:38 GMT

It happens only when loading "local files" If you have an intranet server where you can copy the protkdoc directory it's working as it suppose to.

Ben_C — Fri, 31 Jan 2025 09:03:30 GMT

Thank you, as suggested in the reply on the thread https://support.mozilla.org/en-US/questions/1484341#answer-1703448 it has been resolved in 134.0.2