topic Re: Creo config stopped being recognized in Customization

Creo config stopped being recognized

CB_Bern — Tue, 14 Oct 2025 07:57:19 GMT

Vers. 10.0.5.0

Creo program has stopped using the config options i've had before, specifically inverted zoom shown in picture. I am unsure which is correct for the zoom option i want (Yes or no) however i have tried changing the config file to both options and it has not changed zoom direction and uses the default scroll wheel down = zoom in & scroll wheel up = zoom out.

The only notable difference i've done recently is closed the program improperly by closing the pc but this has not changed the config files for me before.

Any advice is very appreciated!

Solution:

Using the link provided and testing what config.pro was being loaded, it turned out to be start up/working directory. Reselecting the working directory with the config.pro solved the problem.

Re: Creo config stopped being recognized

remy — Tue, 14 Oct 2025 07:07:09 GMT

Hi From the title here is an article to investigate your setup and understand the sequence Creo follows to retrieve the options : https://www.ptc.com/en/support/article/CS28227

About the option from the screenshot, we see a star close to Value. It means that this is the default value of the option ie if the option is not explicitly set in the config, then this will apply that setting.

Once you identify how Creo retrieve the option of the current session, then run tests and by elimination (iterative restarts) you will get the setup of your likings.

Re: Creo config stopped being recognized

CB_Bern — Tue, 14 Oct 2025 08:23:15 GMT

Thank you!