topic Manufacturing Apps assets can't connect Kepware in Mfg Solutions & Apps

Manufacturing Apps assets can't connect Kepware

ljam — Wed, 19 Feb 2020 09:15:28 GMT

Hello,

I installed manufacturing apps trial and import simulation data succesfully and I did 2 guides about manufacturing apps, Controls and Asset advisor but now I have a problem because Kepware is connected with Thingworx but I can't see data simulation in my assets. I checked log and I saw this error:

An Invalid Property Value Was Sent To [PTC.MfgSegment.Kepware_Simulator-GW Property: [StoredUpdateCount]

Do you know how to solve this issue?

Thank you in advance

Luis

Re: Manufacturing Apps assets can't connect Kepware

hchanana — Wed, 19 Feb 2020 20:46:36 GMT

Hi @ljam ,

This error occurs when Store and Forward is enabled in KEPServerEX / ThingWorx Kepware Server / ThingWorx Industiral Connectivity(TWIC).

We have a workaround for this which is mentioned in the following article

https://www.ptc.com/en/support/article/CS296010

Thanks,

Himanshu

Re: Manufacturing Apps assets can't connect Kepware

slangley — Thu, 27 Feb 2020 14:03:56 GMT

Hi @ljam.

If the previous response provided by Himanshu answered your question, please mark it as the Accepted Solution for the benefit of others with the same question.

Regards.

--Sharon