Tolerance boxes greyed out or missing

CliveJones — Thu, 12 Mar 2026 23:03:29 GMT

Hi All,

When applying tolerances to dimensions, if I select Symmetric the box is greyed out so I can't enter a value. When I select Plus-Minus only one box appears for the minus value.

This problem has just appeared and is present if I try to alter the tolerance on the model or the drawing. I have Creo 5 and 11 installed on my PC and the problem is present in both versions even though they read different config files. When My Colleague opens the files on his PC the problem isn't present.

Symmetric selected:

Plus-Minus selected:

Any help greatly appreciated!

Kind regards,

Clive

Re: Tolerance boxes greyed out or missing

Catalina — Thu, 19 Mar 2026 14:51:03 GMT

Hi @CliveJones

Thank you for your post.

Your post appears well documented but has not yet received any response. I am replying to raise awareness. Hopefully, another community member will be able to help.

Also, feel free to add any additional information you think might be relevant.

Best regards,

topic Re: Tolerance boxes greyed out or missing in 3D Part & Assembly Design

Tolerance boxes greyed out or missing

Re: Tolerance boxes greyed out or missing