topic Re: Enhancement Request: Download published projects as project files(.zip) from Experience Service in Vuforia Studio

Enhancement Request: Download published projects as project files(.zip) from Experience Service

Shinichiro_Endo — Mon, 30 Sep 2024 02:58:58 GMT

Dear all

I think it would be amazing if we have ability to download published projects' project files (for Vuforia Studio) from Experience Service.

Occasionally, we need to delete(unpublish) projects from Experience Service to conserve disk space.
(And we re-publish them when they're in need again)
Before deleting, we need to export and save project files(.zip) from Vuforia Studio to publish again.

However, sometimes (like when the project is too old) the project file is not saved as zip file and only exists on ES server.
On such occasions, as of now, we need to recover project file from ES server by following steps below.
https://www.ptc.com/en/support/article/CS326325

Those steps are complicated and difficult to complete, so these "published but deleted from Vuforia Studio" kind of projects are effectively lost and not able to back-up or edit.

So I think it would be amazing if we can recover them more easily, by being able to download project files back from ES server.

Thanks in advance for your attention.

Re: Enhancement Request: Download published projects as project files(.zip) from Experience Service

RolandRaytchev — Mon, 21 Oct 2024 12:20:41 GMT

Hi @Shinichiro_Endo ,

so reported that issue to PTC R&D team as Jira Ticket VTS-2176. When I get feedbacks from R&D team or the ticket status will update I will share that informaiton here. Thanks

Re: Enhancement Request: Download published projects as project files(.zip) from Experience Service

Shinichiro_Endo — Thu, 24 Oct 2024 00:59:41 GMT

Hi @RolandRaytchev .

Thank you for your response!
I will be looking forward to hear updates.