vuforia error has accured

MR_11025858 — Wed, 03 Dec 2025 18:08:00 GMT

i cant start vuforia. i tried to delete and download it again, repair everything.

[2025-12-02T07:04:38.337Z] info: ==== Studio.exe 10.1.7.0 ====
[2025-12-02T07:04:38.403Z] info: Status Message: Anwendung wird aktualisiert
[2025-12-02T07:04:38.403Z] info: Removing files/folders from $0.0.0.0 $C:\Users\Metehan Jermaine\AppData\Local\VuforiaStudio
[2025-12-02T07:04:38.403Z] error: System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Users\Metehan Jermaine\AppData\Local\VuforiaStudio'.System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Users\Metehan Jermaine\AppData\Local\VuforiaStudio'.
at System.IO.Enumeration.FileSystemEnumerator`1.CreateDirectoryHandle(String path, Boolean ignoreNotFound)
at System.IO.Enumeration.FileSystemEnumerator`1.Init()
at System.IO.Enumeration.FileSystemEnumerator`1..ctor(String directory, Boolean isNormalized, EnumerationOptions options)
at System.IO.Enumeration.FileSystemEnumerable`1..ctor(String directory, FindTransform transform, EnumerationOptions options, Boolean isNormalized)
at System.IO.Enumeration.FileSystemEnumerableFactory.UserFiles(String directory, String expression, EnumerationOptions options)
at System.IO.Directory.InternalEnumeratePaths(String path, String searchPattern, SearchTarget searchTarget, EnumerationOptions options)
at System.IO.Directory.GetFiles(String path, String searchPattern, EnumerationOptions enumerationOptions)
at System.IO.Directory.GetFiles(String path)
at com.ptc.ThingworxStudio.MobileBuilderForm.CleanLocalAppData(String localAppData, List`1 excludeItems)
at com.ptc.ThingworxStudio.MobileBuilderForm.InitializeFiles(String localAppData)
at com.ptc.ThingworxStudio.MobileBuilderForm.StartServer(String extraArgs)
this is what the log says...

Re: vuforia error has accured

VladimirN — Wed, 03 Dec 2025 22:25:25 GMT

Have you checked if this directory actually exists: C:\Users\Metehan Jermaine\AppData\Local\VuforiaStudio

Re: vuforia error has accured

MR_11025858 — Tue, 09 Dec 2025 07:02:43 GMT

It doesnt exist.. Should i just create a folder with that name?

Re: vuforia error has accured

VladimirN — Wed, 10 Dec 2025 08:07:29 GMT

Yes.

Re: vuforia error has accured

MR_11025858 — Wed, 10 Dec 2025 22:45:46 GMT

i did that. got another error but i can press on open it leads me to the website. and this is the protocol:
[2025-12-02T07:04:38.337Z] info: ==== Studio.exe 10.1.7.0 ====
[2025-12-02T07:04:38.403Z] info: Status Message: Anwendung wird aktualisiert
[2025-12-02T07:04:38.403Z] info: Removing files/folders from $0.0.0.0 $C:\Users\Metehan Jermaine\AppData\Local\VuforiaStudio
[2025-12-02T07:04:38.403Z] error: System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Users\Metehan Jermaine\AppData\Local\VuforiaStudio'.System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Users\Metehan Jermaine\AppData\Local\VuforiaStudio'.
at System.IO.Enumeration.FileSystemEnumerator`1.CreateDirectoryHandle(String path, Boolean ignoreNotFound)
at System.IO.Enumeration.FileSystemEnumerator`1.Init()
at System.IO.Enumeration.FileSystemEnumerator`1..ctor(String directory, Boolean isNormalized, EnumerationOptions options)
at System.IO.Enumeration.FileSystemEnumerable`1..ctor(String directory, FindTransform transform, EnumerationOptions options, Boolean isNormalized)
at System.IO.Enumeration.FileSystemEnumerableFactory.UserFiles(String directory, String expression, EnumerationOptions options)
at System.IO.Directory.InternalEnumeratePaths(String path, String searchPattern, SearchTarget searchTarget, EnumerationOptions options)
at System.IO.Directory.GetFiles(String path, String searchPattern, EnumerationOptions enumerationOptions)
at System.IO.Directory.GetFiles(String path)
at com.ptc.ThingworxStudio.MobileBuilderForm.CleanLocalAppData(String localAppData, List`1 excludeItems)
at com.ptc.ThingworxStudio.MobileBuilderForm.InitializeFiles(String localAppData)
at com.ptc.ThingworxStudio.MobileBuilderForm.StartServer(String extraArgs)
[2025-12-10T22:42:05.815Z] info: ==== Studio.exe 10.1.7.0 ====
[2025-12-10T22:42:05.902Z] info: Status Message: Anwendung wird aktualisiert
[2025-12-10T22:42:05.902Z] info: Removing files/folders from $0.0.0.0 $C:\Users\Metehan Jermaine\AppData\Local\VuforiaStudio
[2025-12-10T22:42:05.902Z] info: Status Message: Vorbereitung läuft...
[2025-12-10T22:42:05.902Z] info: Starting node.exe "C:\Program Files\WindowsApps\9CAFC431.26312A8ACB347_10.1.7.0_x64__0yks9x29vmc6y\VuforiaStudio\dist\server\index.js" --writableDistDir="C:\Users\Metehan Jermaine\AppData\Local\VuforiaStudio\dist" --max-http-header-size=16384 --studio_dir="C:\Users\Metehan Jermaine\Documents\VuforiaStudio"
[2025-12-10T22:42:05.902Z] info: NODE_PATH: C:\Program Files\WindowsApps\9CAFC431.26312A8ACB347_10.1.7.0_x64__0yks9x29vmc6y\VuforiaStudio\node_modules
[2025-12-10T22:42:27.027Z] info: [twx-studio:ssl_config] Saving ssl-settings.json C:\ProgramData\VuforiaStudio\ssl-settings.json { enable: false }
[2025-12-10T22:42:27.029Z] info: [twx-studio:index] Studio Version 10.1.7.0
[2025-12-10T22:42:27.068Z] info: [twx-studio:initializer] Node version: 22.14.0
[2025-12-10T22:42:27.069Z] info: [twx-studio:initializer] studio launched with the following arguments: {"_":[],"writableDistDir":"C:\\Users\\Metehan Jermaine\\AppData\\Local\\VuforiaStudio\\dist","max-http-header-size":16384,"maxHttpHeaderSize":16384,"studio_dir":"C:\\Users\\Metehan Jermaine\\Documents\\VuforiaStudio","$0":"dist\\server\\index.js"}
[2025-12-10T22:42:27.069Z] info: [twx-studio:initializer] studio dir: C:\Users\Metehan Jermaine\Documents\VuforiaStudio , home dir: C:\Users\Metehan Jermaine\Documents
[2025-12-10T22:42:27.072Z] info: [twx-studio:builderSettingService] C:\Users\Metehan Jermaine\Documents\VuforiaStudio\builder-settings.json was not found, creating it now
[2025-12-10T22:42:27.074Z] info: [twx-studio:configSettingService] C:\ProgramData\VuforiaStudio\config-settings.json was not found, using default config-settings
[2025-12-10T22:42:32.459Z] info: [twx-studio:index] Starting HTTP server...
[2025-12-10T22:42:37.318Z] info: [twx-studio:ar-extension:upgrade] ar-extension version 10.1.7.0
[2025-12-10T22:42:41.038Z] info: [twx-studio:upgrade:StudioSample3DImport] Upgrading project
[2025-12-10T22:42:41.735Z] info: [twx-studio:upgrade:StudioSampleEyewear] Upgrading project
[2025-12-10T22:42:41.881Z] info: [twx-studio:upgrade:StudioSampleQuadcopter] Upgrading project
[2025-12-10T22:42:41.898Z] error: [winston] Unknown logger level: Update the binding in view
[2025-12-10T22:42:41.898Z] error: [winston] Unknown logger level: Update the binding in view
[2025-12-10T22:42:42.094Z] info: [twx-studio:upgrade:StudioSampleSpatial] Upgrading project
[2025-12-10T22:42:53.619Z] info: [twx-studio:upgrade:StudioSampleEyewear] Building ves-ar-extension app:
[2025-12-10T22:42:56.057Z] info: [twx-studio:upgrade:StudioSampleQuadcopter] Building ves-ar-extension app:
[2025-12-10T22:42:56.073Z] info: [twx-studio:upgrade:StudioSample3DImport] Building ves-ar-extension app:
[2025-12-10T22:42:56.091Z] info: [twx-studio:upgrade:StudioSampleSpatial] Building ves-ar-extension app:
[2025-12-10T22:43:01.156Z] info: [twx-studio:upgradeProject] Upgrade log saved to C:\Users\Metehan Jermaine\Documents\VuforiaStudio\Projects\StudioSampleEyewear\upgrade.log
[2025-12-10T22:43:01.177Z] info: [twx-studio:upgradeProject] Upgrade log saved to C:\Users\Metehan Jermaine\Documents\VuforiaStudio\Projects\StudioSample3DImport\upgrade.log
[2025-12-10T22:43:01.234Z] info: [twx-studio:upgradeProject] Upgrade log saved to C:\Users\Metehan Jermaine\Documents\VuforiaStudio\Projects\StudioSampleSpatial\upgrade.log
[2025-12-10T22:43:01.263Z] info: [twx-studio:upgradeProject] Upgrade log saved to C:\Users\Metehan Jermaine\Documents\VuforiaStudio\Projects\StudioSampleQuadcopter\upgrade.log
[2025-12-10T22:43:04.030Z] info: [twx-studio:index] Studio Ready http://localhost:3000
::1 - no-active-es [2025-12-10T22:43:35.999Z] "GET /api/projectTemplates HTTP/1.1" 200 465 "http://localhost:3000/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/143.0.0.0 Safari/537.36" 86 ms undefined 88b42dbf-1be3-4407-941e-4238f99d5dae
[2025-12-10T22:43:36.008Z] info: [twx-studio:pendingJobListenerService] Sending pending job notifications to all clients.
[2025-12-10T22:43:37.745Z] error: [twx-studio:versionCheck] Could not find latest version: 403
[2025-12-10T22:43:37.745Z] error: Access Denied
[2025-12-10T22:43:37.745Z] error:
[2025-12-10T22:43:37.745Z] error: <h1>Access Denied</h1>
[2025-12-10T22:43:37.745Z] error:
[2025-12-10T22:43:37.745Z] error: You don't have permission to access "http://www.ptc.com/support/notfound" on this server.<p>
[2025-12-10T22:43:37.745Z] error: Reference #18.91291202.1765406615.6800ea3e
[2025-12-10T22:43:37.745Z] error: </p><p>https://errors.edgesuite.net/18.91291202.1765406615.6800ea3e</p>
[2025-12-10T22:43:37.745Z] error:
[2025-12-10T22:43:37.745Z] error:
[2025-12-10T22:43:37.745Z] error:
[2025-12-10T22:43:37.747Z] error: [twx-studio:versionCheck] Inhalt fÃ¼r "Neue Funktionen" ist leider nicht verfÃ¼gbar. response status code=403
::1 - no-active-es [2025-12-10T22:43:37.748Z] "GET /api/version/whatsnew HTTP/1.1" 200 58 "http://localhost:3000/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/143.0.0.0 Safari/537.36" 1824 ms undefined a9c45c30-d619-11f0-bd23-ef80cbf7ecbc
[2025-12-10T22:43:37.937Z] info: [twx-studio:studio-log] Debug logging disabled
::1 - no-active-es [2025-12-10T22:43:45.072Z] "GET /api/projectTemplates HTTP/1.1" 304 "http://localhost:3000/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/143.0.0.0 Safari/537.36" 3 ms undefined 8d7c2af0-9500-476b-bc07-cca46b3e2f84
::1 - no-active-es [2025-12-10T22:43:45.086Z] "GET /license-agreement-url HTTP/1.1" 404 160 "http://localhost:3000/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/143.0.0.0 Safari/537.36" 2 ms undefined af3a10b0-d619-11f0-bd23-ef80cbf7ecbc
[2025-12-10T22:43:45.198Z] info: [twx-studio:pendingJobListenerService] Sending pending job notifications to all clients.
[2025-12-10T22:43:45.506Z] error: [twx-studio:versionCheck] Could not find latest version: 403
[2025-12-10T22:43:45.507Z] error: Access Denied
[2025-12-10T22:43:45.507Z] error:
[2025-12-10T22:43:45.507Z] error: <h1>Access Denied</h1>
[2025-12-10T22:43:45.507Z] error:
[2025-12-10T22:43:45.507Z] error: You don't have permission to access "http://www.ptc.com/support/notfound" on this server.<p>
[2025-12-10T22:43:45.507Z] error: Reference #18.91291202.1765406623.68010250
[2025-12-10T22:43:45.507Z] error: </p><p>https://errors.edgesuite.net/18.91291202.1765406623.68010250</p>
[2025-12-10T22:43:45.507Z] error:
[2025-12-10T22:43:45.507Z] error:
[2025-12-10T22:43:45.507Z] error:
[2025-12-10T22:43:45.507Z] error: [twx-studio:versionCheck] Inhalt fÃ¼r "Neue Funktionen" ist leider nicht verfÃ¼gbar. response status code=403
::1 - no-active-es [2025-12-10T22:43:45.508Z] "GET /api/version/whatsnew HTTP/1.1" 304 "http://localhost:3000/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/143.0.0.0 Safari/537.36" 430 ms undefined af394d60-d619-11f0-bd23-ef80cbf7ecbc

Re: vuforia error has accured

VladimirN — Thu, 11 Dec 2025 08:43:36 GMT

And what if you go to: http://localhost:3000/

Re: vuforia error has accured

MR_11025858 — Thu, 11 Dec 2025 08:58:27 GMT

topic vuforia error has accured in Vuforia Studio

vuforia error has accured

Re: vuforia error has accured

Re: vuforia error has accured

Re: vuforia error has accured

Re: vuforia error has accured

Re: vuforia error has accured

Re: vuforia error has accured