topic Re: cannot publish from Vuforia studio in Vuforia Studio

cannot publish from Vuforia studio

rsingaram — Mon, 10 Sep 2018 02:44:48 GMT

Can someone help me on this to be working in my laptop. Two months back, I managed this issue by accessing from a new workstation. Right now customer has purchased license and so I need to make it work on my laptop,

When I click the "Publish" from Vuforia Studio, it pops out error window as "Local host:3000 says, Uh-Oh ! Publish failed.Check for log errors. Internal Serrver error"

I have attached screen shot and log files herewith.

Thanks

- Ravi

Re: cannot publish from Vuforia studio

rsingaram — Mon, 10 Sep 2018 02:57:33 GMT

adding the error on experience server...

Re: cannot publish from Vuforia studio

dupatel — Wed, 12 Sep 2018 11:30:21 GMT

@rsingaram Could you please confirm if you are able to validate the Experience Service from project configuration->Info tab.

Also, could you please confirm if you are able to see your Trial service is active by login into https://studio.vuforia.com/login/

If possible attach the snapshot post login to above URL.

Thanks,

Durgesh

Re: cannot publish from Vuforia studio

rsingaram — Fri, 14 Sep 2018 07:49:45 GMT

Studio is able to publish in another fresh computer using my login.

So I cleaned up registry entries and local files related to Studio.

Now I can publish - Resolved..

- Ravi

Re: cannot publish from Vuforia studio

dupatel — Fri, 14 Sep 2018 07:58:19 GMT

@rsingaram Ok Ravi, good to know and I believe you are all set now.

-Durgesh

Re: cannot publish from Vuforia studio

rsingaram — Fri, 14 Sep 2018 08:22:18 GMT

Hi Thanks

I had posted another question that is very very urgent.

PTC has issued a commercial experience url & thingworx url and mentioned.

How do I configure many users of the company to publish to this server? How
to authenticate each to do so?

There is a user name” Administrator” for the above url with some password.
thanks

Re: cannot publish from Vuforia studio

dupatel — Fri, 14 Sep 2018 10:10:04 GMT

@rsingaram You can create other user in ThingWorx instance associated with your Studio using the provided Administrator account. Then will have to grant correct permission to get access to Experiences.

Refer to grant user permission help center page. Note, this is for public access however similarly access could be restricted based on requirement.

-Durgesh

Re: cannot publish from Vuforia studio

dupatel — Wed, 24 Oct 2018 08:36:00 GMT

@rsingaram If above responses has answered your question, then please mark as Accepted Solution, for the benefit of others who may have the same question.

-Durgesh