https://www.ptcusercommunity.com/t5/ThingWorx-Developers/thingworx-installation-java-error/m-p/740182#M53502 9.2.<BR /> Mon, 26 Jul 2021 08:15:13 GMT MK_9986318 2021-07-26T08:15:13Z https://www.ptcusercommunity.com/t5/ThingWorx-Developers/thingworx-installation-java-error/m-p/740177#M53500 <P>HI,</P> <P>I have installed java version 8 in my laptop but still not able to install the thingworx.</P> <P>could someone help me out with this.</P> <P>I am sharing all the necessary details.</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="javaPath.png" style="width: 400px;"><img src="https://www.ptcusercommunity.com/t5/image/serverpage/image-id/44318iA50D3BE2ABFEDC8B/image-size/medium?v=v2&amp;px=400" role="button" title="javaPath.png" alt="javaPath.png" /></span></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="javaPath1.png" style="width: 400px;"><img src="https://www.ptcusercommunity.com/t5/image/serverpage/image-id/44319i258A7572ECE37268/image-size/medium?v=v2&amp;px=400" role="button" title="javaPath1.png" alt="javaPath1.png" /></span></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="error.png" style="width: 400px;"><img src="https://www.ptcusercommunity.com/t5/image/serverpage/image-id/44320i15EE1BEBF19B22FB/image-size/medium?v=v2&amp;px=400" role="button" title="error.png" alt="error.png" /></span>  </P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="javaVersion.png" style="width: 400px;"><img src="https://www.ptcusercommunity.com/t5/image/serverpage/image-id/44315iA83B470C93017DB1/image-size/medium?v=v2&amp;px=400" role="button" title="javaVersion.png" alt="javaVersion.png" /></span></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="totalRAM.png" style="width: 400px;"><img src="https://www.ptcusercommunity.com/t5/image/serverpage/image-id/44316i02E5505B7472666E/image-size/medium?v=v2&amp;px=400" role="button" title="totalRAM.png" alt="totalRAM.png" /></span></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="systemType.png" style="width: 400px;"><img src="https://www.ptcusercommunity.com/t5/image/serverpage/image-id/44317iDA6E6512CF983031/image-size/medium?v=v2&amp;px=400" role="button" title="systemType.png" alt="systemType.png" /></span></P> Mon, 26 Jul 2021 07:38:40 GMT https://www.ptcusercommunity.com/t5/ThingWorx-Developers/thingworx-installation-java-error/m-p/740177#M53500 MK_9986318 2021-07-26T07:38:40Z https://www.ptcusercommunity.com/t5/ThingWorx-Developers/thingworx-installation-java-error/m-p/740180#M53501 <P>Hello&nbsp;<a href="https://www.ptcusercommunity.com/t5/user/viewprofilepage/user-id/455663">@MK_9986318</a>&nbsp;</P> <P>Can you please help me with version of ThingWorx you are trying to install?</P> <P>&nbsp;</P> Mon, 26 Jul 2021 07:58:12 GMT https://www.ptcusercommunity.com/t5/ThingWorx-Developers/thingworx-installation-java-error/m-p/740180#M53501 odukiya 2021-07-26T07:58:12Z https://www.ptcusercommunity.com/t5/ThingWorx-Developers/thingworx-installation-java-error/m-p/740182#M53502 9.2.<BR /> Mon, 26 Jul 2021 08:15:13 GMT https://www.ptcusercommunity.com/t5/ThingWorx-Developers/thingworx-installation-java-error/m-p/740182#M53502 MK_9986318 2021-07-26T08:15:13Z https://www.ptcusercommunity.com/t5/ThingWorx-Developers/thingworx-installation-java-error/m-p/740186#M53504 <P>Hello&nbsp;<a href="https://www.ptcusercommunity.com/t5/user/viewprofilepage/user-id/455663">@MK_9986318</a>&nbsp;</P> <P>&nbsp;</P> <P>The supported Java version for 9.2 is Java 11. Please install Java 11 and you will be able to troubleshoot the issue.</P> <P>Please refer following help center guide for your reference.</P> <P><A href="https://support.ptc.com/help/thingworx/platform/r9/en/index.html#page/ThingWorx%2FHelp%2FInstallation%2Fthingworxfoundationinstallerforwindows.html%23" target="_self">HelpCenter</A>&nbsp;</P> <P>Thanks</P> <P>Om Dukiya</P> Mon, 26 Jul 2021 08:32:14 GMT https://www.ptcusercommunity.com/t5/ThingWorx-Developers/thingworx-installation-java-error/m-p/740186#M53504 odukiya 2021-07-26T08:32:14Z https://www.ptcusercommunity.com/t5/ThingWorx-Developers/thingworx-installation-java-error/m-p/740188#M53505 Hello Om Dukiya,<BR /><BR />Thanks for your valuable guidance, this saved my time.<BR /> Mon, 26 Jul 2021 08:46:13 GMT https://www.ptcusercommunity.com/t5/ThingWorx-Developers/thingworx-installation-java-error/m-p/740188#M53505 MK_9986318 2021-07-26T08:46:13Z