topic Twilio Extension error in sending SMS in ThingWorx Developers

Twilio Extension error in sending SMS

AS_1307 — Fri, 13 Jan 2023 04:11:46 GMT

Hello Everyone,

I'm using twx v-9.3 and I've imported Twilio extension, and using the free trail account, i have configured the AUTH key and the phone number as well but I'm getting 400 error.

Kindly help if you have solution.

Thanks in advance!

Re: Twilio Extension error in sending SMS

VladimirN — Fri, 13 Jan 2023 06:55:36 GMT

1. "Installing, configuring and handling issues related to Twilio Extension Setup in ThingWorx": https://community.ptc.com/t5/IoT-Tips/Installing-configuring-and-handling-issues-related-to-Twilio/ta-p/820492

2. Articles:

"SendSMSMessage service in Twilio extension is not working in ThingWorx": https://www.ptc.com/en/support/article/cs228728
"Twilio Extension version 2.0.0 is limited to send messages of length up to 160 characters in ThingWorx": https://www.ptc.com/en/support/article/CS326138
"Twilio service on ThingWorx fails to send SMS message with error "The From phone number xxx is not a valid, SMS-capable inbound phone number or short code for your account"": https://www.ptc.com/en/support/article/CS334961
"Twilio Extension service SendSMSMessage fails with error "Error making outgoing SMS: 404" in ThingWorx": https://www.ptc.com/en/support/article/CS264343

Re: Twilio Extension error in sending SMS

AS_1307 — Fri, 13 Jan 2023 09:30:36 GMT

Thank you, it worked

Re: Twilio Extension error in sending SMS

VladimirN — Sat, 14 Jan 2023 14:13:16 GMT

You're welcome.