Facing issue to create custom Odata Integration Connector

Siddharth_Jhs — Sat, 04 Nov 2023 20:27:11 GMT

Hi Community,

I have installed Integration Runtime on my system and trying to connect to windchill using custom Integration connector. I have configured Integration Runtime following ptc support "https://support.ptc.com/help/thingworx_hc/thingworx_8_hc/en/index.html#page/ThingWorx/Help/Composer/IntegrationConnectors/InitialSetupofIntegrationRuntimeServiceforIntegrationConnectors.html#".

Post this I created custom Odata connector and provided fixed authentication. But connection fails while executing "ValidateConnection" service. Also error log shows initialization failed error.

Attaching Screenshot of steps I followed to configure Integration Runtime and creating custom odata connector. Kindly help.

Regards,

Sid

Re: Facing issue to create custom Odata Integration Connector

MarekP.Nowaczyk — Mon, 13 Nov 2023 21:29:15 GMT

Hi Sid,

The error you listed in the doc I don't think is relevant. Can you attach ThingWorx Script and Error logs and Integration Runtime log?

Otherwise, if you prefer you can open support PTC case instead.

Thanks!

--Marek

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Facing issue to create custom Odata Integration Connector

Re: Facing issue to create custom Odata Integration Connector