topic Re: .NET Edge - api_requesthandler: No handled found in ThingWorx Developers

.NET Edge - api_requesthandler: No handled found

AliBenBelgacem — Thu, 17 Apr 2025 16:19:59 GMT

Hello,

When I run my edge, everything works fine. However, I notice a message keep showing periodically:

INFO com.thingworx.communications.client.TwApiWrapper - api_requesthandler: No handler found. Returning 404

My device works fine, and I am able to run and control my remote properties and services.

Is there an explanation why i have this message ? Can I remove it ?

-.NET Edge 5.9 with .NET8

-Thingworx 9.5.1

Re: .NET Edge - api_requesthandler: No handled found

smainente — Fri, 18 Apr 2025 08:26:45 GMT

This is maybe related to https://www.ptc.com/en/support/article/CS423838.

Do you see mention to SynchronizeModelState around that error or on the platform at the same time? If so, you can ignore that message. The platform is attempting to use a feature not implemented in your SDK version and will fall back to the old behavior.

Regards

Re: .NET Edge - api_requesthandler: No handled found

AliBenBelgacem — Wed, 30 Apr 2025 14:37:10 GMT

Hi,

No, I don't have the message containing : SynchronizeModelState

Re: .NET Edge - api_requesthandler: No handled found

smainente — Mon, 05 May 2025 10:12:09 GMT

Can you please share more logs around that api_requesthandler message ? Maybe change the logger level to DEBUG.

Re: .NET Edge - api_requesthandler: No handled found

abandal — Tue, 27 May 2025 20:54:42 GMT

Hello @AliBenBelgacem,

I am following up on your post.

Were you able to resolve this issue by yourself? If so, would you be comfortable posting the solution in the community and marking it as the accepted solution for the benefit of other community members?

If you are still facing the same issue, then for further investigation please provide the information requested by @smainente.

Regards,

Abhi

Re: .NET Edge - api_requesthandler: No handled found

smainente — Wed, 04 Jun 2025 07:21:12 GMT

Note that you might be impacted by https://www.ptc.com/en/support/article/CS445092 in NSDK 5.9.0

Re: .NET Edge - api_requesthandler: No handled found

abandal — Tue, 10 Jun 2025 20:23:07 GMT

Hello @AliBenBelgacem,

I hope you are doing well!

I am following up on your post. Do you have any further updates regarding this post?

It seems that this post may answers your question. For the benefit of other Community Members who may have the same question, it would be great if you could designate it as the Accepted Solution.

In the event that this response did not answer your question, please post your current status so that we can continue to support.

Thanks for using the PTC Community!

Regards,
Abhi