topic Re: Thing deleted still appears in application logs in ThingWorx Developers

Thing deleted still appears in application logs

javed_a — Tue, 11 Nov 2025 02:24:21 GMT

Hello All,

I had created a thing (assigned value stream) programmatically and deleted programmatically (first value stream then thing).
Now, Thing is not visible in composer, there is no ghost entity, no reference in any data table.

Still some time it appears in application log as error that thing not found. Any suggestion to move further.

Re: Thing deleted still appears in application logs

Rocko — Tue, 11 Nov 2025 07:28:35 GMT

couple of options:

1) restart the server

2) recreate the thing with the same name and then check the "referenced by"

3) export your projects to XML and text search for the entity name

4) enable stack trace and check the error log in the file system (the one that isn't listed in Composer)

Re: Thing deleted still appears in application logs

javed_a — Wed, 12 Nov 2025 19:31:05 GMT

Thanks @Rocko for your suggestion, I tried below options:
1. Restart does not help,

2. Good Idea, I did it, however there is no reference found.
3. Exported individual project no reference found, exported all the project reference found but some kind of historical not clear. I will try to share screenshot here.
4. Could you please elaborate on this point.

Also, this issue seems intermittent and sometime appears in logs.

Re: Thing deleted still appears in application logs

Rocko — Thu, 13 Nov 2025 07:22:40 GMT

https://support.ptc.com/help/thingworx/platform/r10.0/en/index.html#page/ThingWorx/Help/Composer/System/Logs/ScriptErrorLog.html#wwID0EYDR6

https://support.ptc.com/help/thingworx/platform/r10.0/en/index.html#page/ThingWorx/Help/Composer/System/Subsystems/LoggingSubsystem.html#wwID0ENRS5

Check boxes "Enable Stack Tracing" and "Enable Script Stack Tracing" in Logging subsystem.

Also, when you can't find references, that means the Thing name might be a dynamic parameter to some service, or it could be an external service that wasn't updated trying to access ThingWorx with the old thing name. Could be an edge device or someone using REST API.

Re: Thing deleted still appears in application logs

vnamboodheri — Tue, 18 Nov 2025 04:54:15 GMT

Hello @javed_a,

It looks like you have some responses from a community expert. If any of these replies helped you solve your question please mark the appropriate reply as the Accepted Solution.
Of course, if you have more to share on your issue, please let the Community know so other community members can continue to help you.

Thanks,
Vivek N.
Community Moderation Team.