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The PTC Community is on temporary read only status in preparation for moving our community to a new platform. Learn more here

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Tolerance boxes greyed out or missing

CliveJones
10-Marble

Tolerance boxes greyed out or missing

Hi All,

 

When applying tolerances to dimensions, if I select Symmetric the box is greyed out so I can't enter a value.  When I select Plus-Minus only one box appears for the minus value.

 

This problem has just appeared and is present if I try to alter the tolerance on the model or the drawing.  I have Creo 5 and 11 installed on my PC and the problem is present in both versions even though they read different config files.  When My Colleague opens the files on his PC the problem isn't present. 

 

 

Symmetric selected:

Screenshot 2026-03-12 222712.png

Plus-Minus selected:

Screenshot 2026-03-12 223146.png

 

Any help greatly appreciated!

 

Kind regards,

 

Clive

 

1 REPLY 1

Hi @CliveJones 

Thank you for your post. 

Your post appears well documented but has not yet received any response. I am replying to raise awareness. Hopefully, another community member will be able to help.

Also, feel free to add any additional information you think might be relevant.

 

Best regards,


Catalina
PTC Community Moderator
PTC
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