where can i find traceback.log ? CREO 3.0

[verneinvirgile]

Hi , i'm a french teacher and my class work on CREO , this year we have updating to CREO 3.0 . During working on STEP part assemblies we have many unpredictable crashes an unreplicable ...it's random.

The only way i find to fix the problem is finding the traceback.log .

where can i find traceback.log ?

thanks for reading

Bes regards

VIRGILE VERNEIN

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[StephenW]

traceback.log will be in your working folder. Couple of ways to find your working folder are to look at your icon for launching Creo, right click properties. It's your "start in" folder. Or launch Creo, file open, click the working directory folder and look at the path on the to of the file open dialog.

Traceback.log is a text file you can open with a text editor but you will likely not find any useful info in there. It's generally for submitting to PTC tech support where they can read it and possibly diagnose potential problems.

[verneinvirgile]

Dear Stephen, thank you for the tip , i'll try to find it in the computers

Thanks  a lot