I am trying to get a hold of Sales in order to purchase additional license options on my Kepware OPC Server package. I have tried submitting a ticket but I received a "you are blocked" response to that. I've tried calling but after being on hold for nearly an hour, it just disconnects me. I mean, really? I'm wanting to buy stuff from you. Does PTC really make it that difficult to make a purchase? Can someone PLEASE contact me? m.barnes@amrize.com
I have informed our direct sales team of your inquiry. Someone should be reaching out to you shortly.
-Andy
Andy Servetas
Principal Technical Support Engineer | Kepware Technologies
