I lost my license of Mathcad prime 7.0 AGAIN

[MM_8129295]

Dear Support Team,

I hope you are doing well.

I am writing because I have lost my license for Mathcad Prime 7.0. Unfortunately, I can no longer access the license information needed to activate the software.

Could you please assist me in recovering or reissuing my license? If you need any information from me (such as purchase details, email used during registration, or proof of purchase), I will be happy to provide it.

Thank you for your time and assistance.

Kind regards,
Mohamed El Derkaoui Merzouk

[VladimirN]

Try to contact with "License Management": 

• https://www.ptc.com/en/support/customer-support-guide/licensing/contact-licensing
• https://www.ptc.com/en/support/customer-support-guide/licensing/license-management-services

[vnamboodheri]

Hello @MM_8129295, 

It looks like you have a response from a community expert. If it helped you solve your question please mark the reply as the Accepted Solution. 
Of course, if you have more to share on your issue, please let the Community know so other community members can continue to help you.

Thanks,
Vivek N.
Community Moderation Team.