MathCad14 installation issue

[ptc-3174505]

I'm reinstalling this in a new personal laptop, but the license server at PTC is giving an error: (403) Forbidden. I was under the impression that I had a permanent license even as a migrate to upgraded computers. Please advise.

[Catalina · Accepted solution]

Hi @ptc-3174505 

Please see these articles for your issue:

Transferring Mathcad License from Existing Host ID to New Host ID

1. Commercial / Maintenance Active  Customer
2. Student Edition or Mathcad Single User Account

Best regards,

[ptc-3174505]

Hi, Catalina - thank you that was very helpful and I now have my beloved MathCad14 running on my new computer!

chris