Student License Aid Needed

[EL_11042234]

I bought a student license key in November and have not been able to activate it as it says max number of licenses despite MathCAD being on express right now
This is extremely infuriating and need some form of support to fix this.
I cannot access the global support as it says my account does not have sufficient clearance and the support bot is useless
I would do an email thread but the Issue Logger only allows me to open a community thread

[LucMeekes · Accepted solution]

Did you try searching (solutions on) this problem on this forum? Guess not, because you should easily have found this:

 https://community.ptc.com/t5/Mathcad/Reached-the-maximum-number-of-license-request/td-p/704852 

Success!
Luc

[LucMeekes · Accepted solution]

 https://community.ptc.com/t5/Mathcad/Reached-the-maximum-number-of-license-request/td-p/704852 

Success!
Luc

[anursingh]

Hi @EL_11042234,

I wanted to see if you got the help you needed.

If so, please mark the appropriate reply as the Accepted Solution. It will help other members who may have the same question.
Please note that industry experts also review the replies and may eventually accept one of them as solution on your behalf.
Of course, if you have more to share on your issue, please pursue the conversation. 

Thanks,
Anurag