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With the exception of Windchill, The PTC Community is on read-only status until April 6 in preparation for moving our community to a new platform. Learn more here
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The PTC Community is on temporary read only status in preparation for moving our community to a new platform. Learn more here

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Support Assistant - Community in Read Only mode

olivierlp
Community Manager
Community Manager
‎Feb 23, 2026 12:00 PM
‎Feb 23, 2026 12:00 PM

Support Assistant - Community in Read Only mode

Why you can't use the PTC Support Assistant to direct a question to the PTC Community:

 

We are currently finalizing a platform migration. This operation requires a brief period of read-only. We apologize for the inconvenience. We plan to go live on our new platform on Monday April 6, 2025. (date subject to change on short notice) 

 

You may be unable to log a support case in some circumstances such as: 

  • You are a trial user
  • You have an issue with Mathcad installation

For further assistance, please contact us at this address: community@ptc.com, 

 

Thank you for your patience. You look forward to seeing you again on the PTC Community! Learn more about the migration here. 

 

 

Olivier
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