Chart Component in Mathcad Prime 9 :Unknown error: Object_reference_not_set...

[Abdur_2063]

Dear Community,

Recently, when I am trying to plot any graph using Chart component option, I get this error "Unknown Error: Object_reference_not_set_to_an_instance_of_an_object...". 

I was using this option but few days ago i am getting this error, even if I am plot very simple function like the one I attached here. 

I would really appreciate your help.

Thanks

@Werner_E 

[MartinHanak]

Hi,

please upload mcdx file.

[Abdur_2063]

Dear Martin Hanak,

Thank you very much for the help. Please I have attached the mcdx file for reference. 

Sincerely,

Abdur

[MartinHanak]

Hi,

when I open your file in Mathcad Prime 9, I will get following error message

and following sheet

[Abdur_2063]

Yes, I get the same error, although I plotted a simple function. Few days ago I had issues in opening Mathcad Prime 9, so I uninstalled it, and then Installed it again, then I rename the "PTC" to "OLD_PTC" in C:/Programe files/. And then I was able to open the Mathcad file and its working fine, however, this Chart component option is not working, and giving me this error.

Thanks for the time and help.

Abdur

[MartinHanak]

Hi,

I am sorry I do not know how to resolve the problem. My suggestion ... create new worksheet.