Creo 8 student version license expires - how to update it?

[Jbrittes]

Hello.

I use creo 8 student version and my license expires tomorrow.

I tried to do It but when I fill the user name and password the message is: cliente nao verificado.(customer not verified)

How can I update It?

Thank you.

[PeterCase]

Hi @Jbrittes, you should have received a PTC account verification email to the inbox you used to register your PTC account. Clicking the verification link (or going to https://support.ptc.com/appserver/common/account/ssl/verify_basic.jsp and entering your email address + code from your verification email) should get you past this error.

Best regards, 

Peter.

[Jbrittes]

Good evening, Peter.
I received an email from support with a new .DAT file and this resolved the issue. Should I still perform this procedure you suggested?

Thank you for your attention.
Brittes

Translated by the Community Moderation using Google Translate
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Boa noite, Peter.

Eu recebi um email do suporte com um novo arquivo .DAT e isso resolveu o problema. Ainda devo realizar este procedimento que você sugeriu?

Obrigado pela atenção.

Brittes

[PeterCase]

Hi, Brittes, thanks for confirming and I'm happy to hear you've resolved the license issue. In answer to your last question, yes, it's always a good idea to validate your account. This step increases security and is needed to access to other Digital services from PTC.

Best regards, Peter. 

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Olá, Brittes, obrigado por confirmar e fico feliz em saber que você resolveu o problema de licença. Respondendo à sua última pergunta, sim, é sempre uma boa ideia validar a sua conta. Esta etapa aumenta a segurança e é necessária para o acesso a outros serviços Digitais da PTC. Atenciosamente, Peter.