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The PTC Community is on temporary read only status in preparation for moving our community to a new platform. Learn more here

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Unable to access WindChill

ZW_14534454
2-Explorer

Unable to access WindChill

When I go into WindChill it shows me logged in for a second but then the message "plm.epdm.army.mil says : You do not have access to this object or it does not exist." I am then kicked out of the website and unsure who/how to contact for support. I checked My Access ePDM and all my access is still approved and up to date. I've been using WindChill with no issue for 3-4 months now until yesterday when this issue fist occurred. 

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BenLoosli
23-Emerald III
(To:ZW_14534454)

Only thing I can think of is to go to someone who can login and ask them to try the Quick Links pull down on the top right and then Email page. This should give the name of the Windchill administrator who you can then email or call.

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BenLoosli
23-Emerald III
(To:ZW_14534454)

Looks  like a local site issue, not something the community can help you with. Contact your local site Windchill administrator.

Do you know how I might find my local site administrator? No one else seems to be having the same issue so no guidance has been pushed out.

BenLoosli
23-Emerald III
(To:ZW_14534454)

Only thing I can think of is to go to someone who can login and ask them to try the Quick Links pull down on the top right and then Email page. This should give the name of the Windchill administrator who you can then email or call.

Good idea, thank you!

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