License PTC Creo Elements/ Model Manager

[phonglee]

Dear Sir/ Madam.
This is  license PTC Creo Elements/Model Manager. i dont know why cant fill right hostname.

Plz, help me support this problem.

Thank you very much! 

[VladimirN]

"Case Logger": https://support.ptc.com/apps/case_logger_viewer/auth/ssl/log

[lfortner]

Let have a look to the file Direct Model and Drawing Manager 18.1\getnrun.ini and check if the url (ex: url=http://MyModelManagerServer:80/ModelManagerSetup.exe) makes reference to your Model Manager Server environment.

If not (probably) let make adjustment, or remove and reinstall your Model Manager client.

[phonglee]

thank you so much!