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Slow response to Creo 4.0 M150 Simulation Live

dmonier
3-Visitor

Slow response to Creo 4.0 M150 Simulation Live

On our Cloud (vPshere), we migrated from old Cloud infra to new infra and we are experiencing slow response to Creo 4.0 M150 Simulation Live

1. Old platform :
==============
Hardware : PowerEdge R740xd
OS : ESX 5.1.0
Graphic Card : Nvidia P40

VM : Windows 10 20H2 OS Buid 19042.2965 (6 CPU/32GoRAM)
- VDA agent 1912.0.6000.6281
- vmware tools 10.3.10
- NVidia Driver 442.06 (vGPU Profil P40_8Q)
- Creo 4.0 M150 installed on the virtual Machine
- Trellix Antivirus

2. New platform :
===============
Hardware : ProLiant DX380 Gen10 Plus 8SFF
OS : ESXi 7.0U3F
Graphic Card : NVidia A40

VM : the same Virtual Machine Windows 10 20H2 OS Buid 19042.2965 (6 CPU/32GoRAM) but we upgraded :
- VDA Agent Workspace 22.3.1.141
- vmware tools 12.0.0 build 19345655
- NVidia Driver 474.14 (vGPU Profil A40_8Q)
- Windows Feature Experience Pack 1000.19041.1000.0

Use case :
- I authenticate to the VM with a user account
- I launch Creo 4.0M150 and activate Simulation Live with a very simple model (rectangular)

On the platform 1, everything is ok and Creo 4 Parametric Simulation Live works fine
On the platform 2, Creo 4.0 Simulation Live is very slow to respond :
- The activation of Simulation Live is slow to respond. 5-10 minutes to show the content of "Simulation Live" tab
- I click on the "Simulation" button, and another 5-10 minutes to have a respond
During the 10 minutes,
- Creo shows the message "Loading Creo Simulation Live Libraries...." and after it doesnt respond until 10 minutes

- We don't see any special activity relative to the Trellix antivirus.
- Processor : 24%, Memory : 8/32Go, , Disque : 0%, GPU : 0%

On platform 2, Creo 10 Simulation Live is correctly responding !!

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