Recently, computers at a remote location started having odd behavior with Windchill. Using the embedded browser, they would save Pro/E files to an active workspace but the Windchill would not register any modification to the workspace. Additionally, when they created new objects and saved them, they would not show up in the workspace and they had other odd behavior.
After having PTC run some client diagnostics it was determined that these computer had an Internet Explorer "user agent string" corruption issue. This would cause the server to not communicate properly with the embedded browser. While PTC tech support offered a number of things to try and resolve we have been unsuccessful. Here is a screen shot of what a diagnostic utility returns when you enter the it's address into the browser address bar. The MSIE information is reporting a wild version number and additional information that PTC places on the end of the string cannot be performed.
Our IT group is stumped, has anyone ever run into this and what steps did you take to correct the issue. Any help would be appreciated!
Intralink 9.1 M050
Pro/E WF 4 M150
IE version 8 (althought some computers w/v7 had same issue.)
