Re: MethodServer timed out error

ptc-4637650 · ‎Jun 27, 2012

Hi,

recently i have installed flexPLM in my pc. i started the apache,tomcat and method servers and tried the URL. im getting the 'Page cannot be found' error. im seeing below errors in the server manager logs. can someone please let me know hat went wrong.

Tue 6/26/12 21:48:52: MethodServerMonitor: INFO : wt.manager.ServerLauncher - Starting MethodServer

Tue 6/26/12 21:51:52: MethodServerMonitor: ERROR : wt.manager.ServerManagerImpl - Start of MethodServer timed out.

Tue 6/26/12 21:51:52: MethodServerMonitor: ERROR : wt.server.manager.startup - Unable to start MethodServer wt.util.WTRemoteException: Unable to get server; nested exception is:

Tue 6/26/12 21:51:52: MethodServerMonitor: (wt.manager.managerResource/3) wt.util.WTException: Start of MethodServer timed out.

Tue 6/26/12 21:56:37: MethodServerMonitor: INFO : wt.server.manager.startup - Starting 1 additional MethodServer instance

Tue 6/26/12 21:56:37: MethodServerMonitor: INFO : wt.manager.ServerLauncher - Starting MethodServer

Tue 6/26/12 21:58:40: wt.jmx.core.SharedScheduledExecutor.worker: INFO : wt.summary.general -

HeapMemoryUsage=35643528, NonHeapMemoryUsage=27374856, Uptime=5401266, ProcessCpuTime=20732532900, JITCTime=9201, GarbageCollectors=[PS MarkSweep,PS Scavenge], GCTime=[2946,756], GCCount=[40,68], Classes=2937, Threads=20

Tue 6/26/12 21:59:37: MethodServerMonitor: ERROR : wt.manager.ServerManagerImpl - Start of MethodServer timed out.

Tue 6/26/12 21:59:37: MethodServerMonitor: ERROR : wt.server.manager.startup - Unable to start MethodServer wt.util.WTRemoteException: Unable to get server; nested exception is:

Tue 6/26/12 21:59:37: MethodServerMonitor: (wt.manager.managerResource/3) wt.util.WTException: Start of MethodServer timed out.

Methodserver logs:

Tue 6/26/12 21:56:47: main: at wt.services.StandardManagerService.performShutdownProcess(StandardManagerService.java:267)

Tue 6/26/12 21:56:47: main: at wt.services.StandardManager.shutdown(StandardManager.java:664)

Tue 6/26/12 21:56:47: main: at wt.services.StandardServicesHandler.stop(StandardServicesHandler.java:65)

Tue 6/26/12 21:56:47: main: at wt.method.MethodServerMain.stop(MethodServerMain.java:162)

Tue 6/26/12 21:56:47: main: at wt.util.WTContext.stop(WTContext.java:1392)

Tue 6/26/12 21:56:47: main: at wt.util.WTContext.stop(WTContext.java:1378)

Tue 6/26/12 21:56:47: main: at wt.method.MethodServerMain.run(MethodServerMain.java:430)

Tue 6/26/12 21:56:47: main: at wt.method.MethodServerMain.start(MethodServerMain.java:263)

Tue 6/26/12 21:56:47: main: at wt.method.MethodServerMain.main(MethodServerMain.java:207)

Tue 6/26/12 21:56:48: main: INFO : wt.method.server.shutdown.services - All managers shut down.

Tue 6/26/12 21:56:48: main: FATAL : wt.method.server.shutdown - MethodServer stopped

MatthewKnight · ‎Jun 27, 2012

Try increasing wtproperty wt.manager.serverStartTimeout

Do you have a bunch of verbose logging enabled?

ptc-4637650 · ‎Jun 27, 2012

Hi,

Im not sure how to enable the verboose logs, i have tried increasing the serverStartTimeout limit to 2000 in wt.properties file, but still no luck, im getting same error.

ServerManager logs:

Wed 6/27/12 14:52:30: wt.jmx.core.SharedScheduledExecutor.worker: INFO : wt.summary.general - JVMName=11996@6XDY4R1, HeapMemoryUsage=36665872, NonHeapMemoryUsage=26928520, Uptime=1802813, ProcessCpuTime=11232072000, JITCTime=5801, GarbageCollectors=[PS MarkSweep,PS Scavenge], GCTime=[432,546], GCCount=[7,22], Classes=2910, Threads=19

Wed 6/27/12 14:56:37: MethodServerMonitor: ERROR : wt.manager.ServerManagerImpl - Start of MethodServer timed out.

Wed 6/27/12 14:56:37: RMI TCP Connection(5)-10.120.248.182: INFO : wt.manager.ServerLauncher - Starting MethodServer

Wed 6/27/12 14:56:37: MethodServerMonitor: ERROR : wt.server.manager.startup - Unable to launch 1 MethodServer instance

Wed 6/27/12 14:56:37: MethodServerMonitor: wt.util.WTRemoteException: Unable to get server; nested exception is:

Wed 6/27/12 14:56:37: MethodServerMonitor: (wt.manager.managerResource/3) wt.util.WTException: Start of MethodServer timed out.

Wed 6/27/12 14:56:37: MethodServerMonitor: at wt.manager.ServerManagerImpl.getServer(ServerManagerImpl.java:272)

Wed 6/27/12 14:56:37: MethodServerMonitor: at wt.manager.RemoteServerManager.getServer(RemoteServerManager.java:299)

Wed 6/27/12 14:56:37: MethodServerMonitor: at wt.manager.StandardServerMonitor$ServerMonitor.startServers(StandardServerMonitor.java:333)

Wed 6/27/12 14:56:37: MethodServerMonitor: at wt.manager.StandardServerMonitor$ServerMonitor.run(StandardServerMonitor.java:213)

MethodServer logs:

Wed 6/27/12 14:56:46: main: at wt.services.StandardManager.shutdown(StandardManager.java:664)

Wed 6/27/12 14:56:46: main: at wt.services.StandardServicesHandler.stop(StandardServicesHandler.java:65)

Wed 6/27/12 14:56:46: main: at wt.method.MethodServerMain.stop(MethodServerMain.java:162)

Wed 6/27/12 14:56:46: main: at wt.util.WTContext.stop(WTContext.java:1392)

Wed 6/27/12 14:56:46: main: at wt.util.WTContext.stop(WTContext.java:1378)

Wed 6/27/12 14:56:46: main: at wt.method.MethodServerMain.run(MethodServerMain.java:430)

Wed 6/27/12 14:56:46: main: at wt.method.MethodServerMain.start(MethodServerMain.java:263)

Wed 6/27/12 14:56:46: main: at wt.method.MethodServerMain.main(MethodServerMain.java:207)

Wed 6/27/12 14:56:46: main: INFO : wt.method.server.shutdown.services - All managers shut down.

Wed 6/27/12 14:56:46: main: FATAL : wt.method.server.shutdown - MethodServer stopped

MatthewKnight · ‎Jun 27, 2012

Are you running WC as a service? If so, try searching the registry for your service name and change the min/max jvm memory args