SLOW UPLOAD AN CHECKIN

[cspinelli]

Version: Windchill 13.0

Use Case: For some users upload, checkin and every interation with Windchill from Creo are very slow

Description:

For some users upload, checkin and every interation with Windchill from Creo are very slow. even refresh of frames are real slow

[avillanueva]

Are you seeing this for just some users? If you can, post stats from event manager from the different sets of users. You want to eliminate variables like time of day or location. The biggest factor might just be the size of the workspace they are checking in from. The larger the workspace size, the slower it will be. In the past, use of very large and nested family tables (1000+ instances) had a dramatic performance hit, even if the instances were not all in the workspace.

[cspinelli]

yes, only for some users but in the event manager you can see nothing. in fact the workspace is big (>10k objects) but for other users its no problem.

[avillanueva]

Holy cow that is big! Do your users ever create new workspaces or clear them? That should be standard practice unless your assemblies contain 10K components. Large family tables have had significant impacts on performance regardless of workspace size. 

https://community.ptc.com/t5/Windchill/Put-your-PDMLink-system-on-a-diet/m-p/482510

[cspinelli]

Our assemblies contains more than 10k objects indeed... in fact i checked and also with 5k objects upload and checkin are slowing down.

[avillanueva · Accepted solution]

Well, the size will be a contributing factor but what about use of large family tables (1000+ instances)? Same rule applies for large assemblies. Make sure users clear their workspace from time to time. Unless you are working on top top level, no need to have entire thing in workspace. Also, recommend using simp reps. Just download assembly only. Then open a simp rep. Only what is required for that rep will download (thought a bit slower since retrieving as regenerating) but workspace will be smaller. models will be added as you switch reps. Clear periodically.