Thank you Ron Thellen!

[mdebower]

I just wanted to publicly acknowledge and thank Ron for his program, "WC_FileRecovery". This program saved about a week's worth of work today by recovering a Pro/E file from a corrupt Windchill workspace. Phew!

Ron created and made this program available a while back, and I have used it several times. Thanks again, Ron.

- marc

CAD / PDM Manager

[mdebower]

Oh, and the file is still available right here at PTC/USER in the public files area: http://portal.ptcuser.org/p/do/si/topic=67&type=0

Two versions even, one for 32 and one for 64 bit computers...

[RonThellen]

You are quite welcome. I'm glad this program has been useful to others.



At the conference, in the Windchill "Ask the Experts" session, someone
asked if PTC had a tool available for recovering files from corrupted
caches. Their response was something like, "We'd rather find and fix
the problem causing the corruptions." No offense, PTC, but cache
corruptions have been happening for quite some time now and continue to
occur. And they made no mention of my tool being available. I can't
believe that PTC is unaware of the tool. Of course, I wouldn't expect
them to endorse it given that they didn't develop it. However, they
certainly could have indicated that there was a tool available, but it
was not developed by them and you should use it at your own risk. Heck,
I make that statement in the release notes!



As of this morning the 32 bit version has been downloaded 167 times.
That number is small, I'm sure, compared to the number of Windchill
customers PTC has. However, that would seem to indicate that there are
a fair number of people experiencing cache corruptions.



Ron



P.S. I did pull the attendee aside after the session and tell her about
the program.

[mbrockman]

Ron, I have not had the need to use your program for some time (since Windchill 10) and today I had the need for it once again.  Thank you for this.  A small nuisance I found today when I tried to extract files from wf 11.0  and they outputted with a "icon" in front or the file name.  I renamed the files by deleting the icons.

My colleague just told me that his work was successfully recovered!!

Thanks,

Mark

[sean.sullivan]

This program has been really great, and I just wanted to also chime in and say thanks! For anyone looking for an easy to use solution to file recovery, this tool is IT! We run Wildfire 4.0 & PDMLink 9.0 and this has saved some of users weeks worth of work. Either a user had inadvertently deleted a workspace, or there was a workspace corruption, this has recovered the info 100%.

After the Ask the Experts panel I also pulled aside the user and mentioned the tool was available........ but you must have already beat me to it as she whipped out your card!

Thanks again Ron!

You are quite welcome. I'm glad this program has been useful to others.



At the conference, in the Windchill "Ask the Experts" session, someone
asked if PTC had a tool available for recovering files from corrupted
caches. Their response was something like, "We'd rather find and fix
the problem causing the corruptions." No offense, PTC, but cache
corruptions have been happening for quite some time now and continue to
occur. And they made no mention of my tool being available. I can't
believe that PTC is unaware of the tool. Of course, I wouldn't expect
them to endorse it given that they didn't develop it. However, they
certainly could have indicated that there was a tool available, but it
was not developed by them and you should use it at your own risk. Heck,
I make that statement in the release notes!



As of this morning the 32 bit version has been downloaded 167 times.
That number is small, I'm sure, compared to the number of Windchill
customers PTC has. However, that would seem to indicate that there are
a fair number of people experiencing cache corruptions.



Ron



P.S. I did pull the attendee aside after the session and tell her about
the program.

Sean Sullivan

Velcon Filters LLC

CAD Administrator / Product Development Engineer

[jnanesh.sajjan]

Hi all,
There is no doubt in working of the recovery tool. However I faced bit different case. I couldnt recover the files related to a workspace. I dont know why? But the recovery tool got me some files which I was not looking for.
Note: I had never checked in the contents of subject w/s. All the files were new objects.

Thanks & Regards,

Jnanesha KS